Executive Director of Strategic Accounts
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,000 employees, serving over 100,000 customers around the globe.
The Executive Director of Strategic Accounts builds, drives, monitors, and executes selected key account initiatives and special projects and supports the Company's existing sales and marketing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Coordinates large customer activities with all departments including, finance, commercial, technology, and operations. The objective is to maximize customer satisfaction and compliance while optimizing sales and profitability.
Assesses and communicates specific account needs to appropriate individuals within the Company.
Manages the day-to-day activities and questions from customers and the organization.
Researches and proposes ways in which to retain/tie corporate customers to through various unique services.
Maintains an accurate listing of key customer groups and identifies threats and opportunities that exist.
Effectively manages expenses and profit margins for the Company.
Prepares responses for Requests-for-Proposal and presentations for large customers and groups, in conjunction with accounting managers.
Acts as point person (or "Spearheads the process of") for renegotiating assigned current key customer agreements, including new agreement proposals and gaining consensus with the customer and internally with management/legal. Works for promote and maintain positive vendor relationships.
Approves and provides oversight on vendor reimbursements, price lists, and rebates. Provides accurate records and summaries to executive management and accounting.
Executes focus vendor initiatives with large groups where applicable, and negotiates Group vendor agreements in conjunction with Group Management.
Performs all other duties as assigned.
EDUCATION AND/OR EXPERIENCE
Bachelor's Degree in Business Administration or Animal Health Care; prefer MBA (or equivalent combination of education and experience)
Minimum of ten years of experience in the distribution industry, preferably in the animal health care industry. Ten years of experience in marketing and sales with a minimum of three to five years at a Regional Manager, Director, or Vice President level.
COMPETENCIES (SKILLS AND ABILITIES)
Proficient in Word, PowerPoint, Excel, and Outlook; working knowledge of Access and As-400 systems
High level of involvement in trade associations
Ability to effectively direct and motivate the performance of others
Demonstrated ability to effectively delegate and mentor staff
Proficient in key business areas of sales, marketing and finance
Strong analytical and problem-solving skills
Must possess strong oral and written communication, presentation, organizational, and negotiation skills
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Covetrus is an equal opportunity/affirmative action employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated with undue hardship, sex, sexual orientation, age, citizenship, marital or veteran status, or any other legally protected status.