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Executive Director Of Revenue Management Encore Boston Harbor

Expired Job

Wynn Resorts Medford , MA 02155

Posted 3 months ago

Job Description:

Responsible for day to day operations of Revenue Management department to ensure hotel's hospitality standards are maintained by the staff; Responsible for Rate Management, Yield Strategies, Strategic Marketing, Business Intelligence , Market Segmentation Planning, and Revenue Analysis; Provide internal customer support by providing insights and innovations to business owners across various hotel outlets; Accountable for financial performance , daily operation, guest satisfaction, and employee satisfaction; Manage and maintain various distribution systems (Web Booking Engine, HBSi, GDS) and 3rd parties (OTAs, Wholesalers, Meeting Planners) to ensure consistency, accuracy and parity in rates and availability across channels; Enhance marketing and revenue systems and strategies; such as websites, data warehouse, data quality efforts , campaign management software, and other analytic tools including SQL, Microsoft Excel and Access, VBA, SAS Analytics , Rainmaker , Aprimo; Recruit, hire, and train team members; Develop training programs and new procedures pertaining to department; Monitor budgets, control costs, and create and maintain hotel guest satisfaction; Ensures staff is equipped with all tools to serve the guests' needs; Coordinate with all levels of management to maintain the highest level of guest service standards.

Job Requirements

The position requires minimum of a bachelor's degree in Hospitality or related field with minimum 5 years of experience in revenue management within hotel/resort industry.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.


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Executive Director Of Revenue Management Encore Boston Harbor

Expired Job

Wynn Resorts