The Division of Professional Licensure ("DPL") is responsible for oversight of 28 boards of registration, as well as the Office of Public Safety and Inspections and the Office of Private Occupational School Education. Collectively, DPL boards and offices license and regulate more than 580,000 individuals, businesses, and schools to engage in over 150 trades and professions in Massachusetts.
The Miscellaneous Health Board Unit ("Unit") is one of DPL's administrative units. The Unit currently oversees and supports the following board of registration: the Board of Registration of Chiropractors; Board of Registration of Dietitians and Nutritionists; Board of Certification of Health Officers; Board of Registration of Sanitarians; and the Board of Registration of Hearing Instrument Specialists. The mission of the Unit, through its respective boards, is to: establish minimum qualifications for individuals seeking licensure in the professions it oversees; to license qualified professionals and businesses that provide services to consumers and businesses; to ensure the integrity of its trades and professions through the fair and consistent enforcement of applicable rules and regulations; and, when necessary, take disciplinary action against licensees who engage in professional misconduct.
The Executive Director ("ED") for the Unit reports to the Associate Deputy Commissioner for Boards and/or the Deputy Commissioner for Public Safety Inspections and Boards. At the direction of the Associate Deputy Commissioner, the ED oversees the administration of processes, procedures, and policies that direct the daily licensing and regulatory activities of the boards within the Unit. The ED assists the Association Deputy Commissioner and/or in providing policy guidance to DPL investigative and legal staff, and assists enforcement efforts by reviewing the content of investigative files and inspection reports, and makes decisions and recommendations regarding their dispositions.
The ED directly supervises professional and/or administrative staff member(s) who support the collective Unit's boards. In this capacity, the ED is responsible for managing, training, and evaluating the staff under his or her supervision. Given the breadth of substantive expertise required to administer the varied complexities of the boards in the Unit, the ED must be versatile and an expert in establishing operating policies, delegating, and supervising the services provided by his or her staff.
The ED is one of the official keeper of records for the Unit, and must ensure compliance with the state and federal laws, including the state public records law. In consultation with the Unit's assigned legal counsel(s), the ED must also assist with the responses to subpoenas and other public requests for information.
Manage Unit/Board Operations
Manage all licensing and regulatory functions for the Unit's boards
Initiate policy, regulatory, administrative, and enforcement issues for board consideration
Collaborate with Board Counsel in drafting proposed regulations
Oversee the operations of board meetings, subcommittees, etc. as applicable
Manage Personnel and Coordinate Board Member Activities
Establish and maintain strong relationships with members of the Unit's boards
Screen and interview for staff positions as vacancies arise
Supervise all Unit staff
Promote compliance by unit staff and board members with respect to their roles and responsibilities, the open meeting law, public records law, state ethics law, codes of conduct, and administrative procedures
Provide Expertise and Assistance to DPL Investigative and Adjudicatory Processes
Assist DPL investigators with resolving consumer complaints
Interpret and apply licensing rules and regulations to pending cases
Recommend policies and regulatory changes to DPL and Unit boards, based on investigative findings, and execute recommendations upon approval
Monitor the status of pending complaints and work with Board Counsel, assigned prosecutors, and investigators to ensure timely progress and resolution of pending matters
Provide Expertise and Assistance in the Disciplinary Processes
Establish policies in areas of tracking internal progress by the Offices of Investigations, Legal Counsel, and Prosecutions, regarding complaints against licensees
Make recommendations for license reinstatement applications, based on licensee compliance with the terms of discipline
Provide input regarding the issuance of adjudicatory/disciplinary decisions based on board precedents, Massachusetts General Laws, and the Code of Massachusetts Regulations
Develop and Oversee Individual and Business Licensure Processes
Review and approve or deny applications for licensure
Determine if applicants are eligible for examination in relevant licensure categories by evaluating experience, verifying educational requirements, and confirming health and safety obligations
Assist in negotiating, drafting, and executing reciprocal licensure agreements with other jurisdictions, as necessary
Act as Records Custodian
Develop and Approve Board Educational Programs and Requirements
When applicable, monitor facilities that administer board-approved educational programs
When applicable, assist in the development of educational curriculum and evaluate course terms, qualifications of instructors, equipment, and teaching materials for Board approval
Approve and set standards for mandatory continuing education based on board regulations
Conduct periodic compliance audits of continuing education requirements
Develop Examination Programs
As necessary, help to negotiate, draft, and execute examination contracts with board vendors, in conjunction with board Counsel
As necessary, review proposed exam questions to ensure consistency with Board regulations
As necessary, monitor and update licensing exams to conform to changes in the professions
Substantive knowledge in the subject matter of at least one of the boards within Unit
Significant supervisory and management experience
Strong written and oral communication skills and proficiency in the software programs necessary to support the programs of the Unit. Such programs may include, but are not limited to, Microsoft Word, Excel, and Access
Significant experience in the issuance of licenses, site inspections, and complaint investigation
Strong planning, research, and organizational skills, and be able to research information affecting a broad range of substantive topics. He or she should be familiar with investigative, inspectional, and prosecutorial techniques and processes, so as to interact effectively with staff in other DPL units
Skilled in the areas of process improvement and strategic planning, systems dynamics and systems re-engineering. The ED must have the ability to motivate, train, and lead subordinates
All applicants should attach a cover letter and resume to their online submission for this position.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
State Of Massachusetts