Executive Director

JOB DESCRIPTION

Job Title:

Executive Director

Department:

Operations

Reports To:

Regional Operations Director

Status:

Salaried - Exempt

The Executive Director leads, manages, directs and monitors overall daily operations of a club with primary concern for safety, high-quality programming, driving optimal club experience and service delivery/outcomes for youth ages 6 to 18 as well as employee management, community relationships, financial well-being, and facility management of the location. This position will be responsible for assisting in recruiting and retaining staff as well as training and development; maintains targeted membership and attendance while utilizing volunteers as necessary. The Executive Director collaborates closely with the Regional Operational Director and partners with departments in the Club Support Center (Administrative Office) as well as community advisory boards and BGCMA Board of Directors.

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES:

Club Leadership and Strategic Planning

• Assumes ultimate management responsibility for all staff members and volunteers working at the Club. Areas of responsibility include, but are not limited to: hiring, compensation, employee recognition, performance management decisions, oversight of training plans, ongoing performance assessments, and annual evaluations.

• Responsible for the direct supervision and development of club full-time staff, drivers, and membership clerk.

• Conducts regular staff meetings.

• Communicates, implements, and enforces organization's operational policies and procedures.

• Evaluates opportunities to improve club operations; designs and communicates strategies to implement improvements

• Plans for and ensures environment, programs, and services prepare youth for success. Ensures programs delivered result in positive outcomes.

• Seeks optimum use of club facilities, staff and resources to fulfill organization's mission and strategic plan.

• Analyzes club's needs, resources, and community demographics to identify and implement actions to optimize club use by disadvantaged and at-risk communities.

• Analyzes and reviews club's membership levels and average daily attendance and develops and implements strategies to increase membership and ADA. Plans and takes actions required to obtain community and volunteer support.

• Ensures Human Resources policies and procedures are communicated and followed, including recruiting, compensation, benefits, and employee relations.

• Handles crisis situations and takes action to resolve conflicts, disputes and concerns of staff, club members, volunteers, and parents.

• Evaluation of programming activity and impact is regularly & consistently reviewed. Action steps are implemented, reviewed & updated regularly and program improvements are made as a regular process.

Club Management & Development

• Functions as the primary liaison between the Club, families, outside partners (schools) BGCMA Board of Directors, Advisory Board, and other constituents of BGCMA.

• Collaborates with Regional Operations Director to determine staffing levels and hours that best support effective club operations and program delivery.

• Develops performance objectives for direct reports; monitors performance, provides on-going and periodic feedback on performance; ensures same activities are followed by club management. Utilizes interns and volunteers to support club initiatives.

• Participate in network-wide shared learning. Share experiences and learning with BGCMA organization through collaborative and team opportunities.

• Encourage and promote diversity awareness and diversity of staff, volunteers, and members.

Club Programs & Services

• Ensures designated and daily year-round and summer programs are delivered, that programs meet stated objectives, member needs and interests, and are organized and engaging; monitors programs and collaborates with staff to plan and implement improvements. Plans and implements procedures to measure and report outcomes. Ensures BGCMA's standards are communicated, understood and followed. Ensures club's special events and field trips are properly planned and supervised.

• Observes members and works with staff to correct unsafe behaviors, to enforce safety rules and to communicate safety guidelines. Ensures emergency procedures are implemented and followed and takes actions to prevent accidents.

Community Relations & Fundraising

• Represent both the Club and BGCMA in their community ensuring that the interests of the youth are protected and supported.

• In collaboration with Resource Development, creates opportunities for and maintains on going local and community fundraising efforts to maximize revenues, oversee expenditures to ensure consistency with budget allocations, manage cash and local revenues, and oversee other matters pertaining to the financial status of the Club.

• In collaboration with Resources Development, responsible for informing and engaging a strong local Advisory Board.

• Collaborates with community leaders to support club-initiated events to raise money and for support of club programs and activities through in-kind donations.

• Supports organization's fundraising initiatives, such as Youth of the Year, Golf Tournament, etc.

• Refers any grants or fundraising opportunities identified that could support club programs and activities to Regional Operations Director (approval and action on grants rests with Resource Development)

• Implements strategies to track and report grant deliverables. Oversees and monitors grant implementation performance to insure compliance.

Club Facility and Property

• Provide oversight of the maintenance and upkeep of their facility, vehicle(s), equipment, and grounds (coordinating with the Facilities Maintenance Dept.) ensuring that a safe, attractive, and welcoming environment is created for Club members in an efficient, cost effective manner.

• Assesses risk and implements programs and policies to minimize loss and exposure to loss.

• Identifies, prioritizes and communicates to Facilities and Regional Operations Director capital improvements needed; monitors approved projects to completion.

• Communicates and enforces organization's policies, procedures and standards with regard to upkeep, usage and maintenance of buildings, grounds, vehicles, equipment, and pools and monitors for compliance.

• Communicates policies and submit requests by outside organizations to use club, equipment, and/or grounds when club is closed. Ensure professional BGCMA staff secures facility and monitors use.

Administrative

• Assumes the role of primary liaison to Club Support Center staff, responsible for communications and planning, delegating as appropriate.

• Ensures information and other data maintained on programs, membership, etc. are accurate and timely.

• Collaborates with Regional Operations Director to develop budget that supports club needs; monitors and controls expenditures and reports variances. Approves club's expenditures to authorized level and ensures expenditures considered costs and best value.

• Responds to Resource Development's and Operation's needs for information to support fundraising initiatives by developing, maintaining and preparing appropriate records and reports.

• Prepares accurate, timely paperwork required to hire, compensate, transfer, terminate and discipline employees; maintains and secures confidential club employee files and records. Prepares reports for Unit Board that describes club's successes, challenges, opportunities and needs.

All other duties as assigned.

EDUCATIONAL QUALIFICATIONS AND SKILLS:

Education

• Bachelor's degree preferred, substitute education for experience, Six (6)+ years of professional experience in Youth Development, Education or related field.

Experience

• Minimum 5 to 10 years of experience in directing programs, developing and implementing strategic and tactical plans, and building/managing professional staff, preferably in human services and/or youth development. Boys and Girls Clubs experience preferred.

• Experience managing/maintaining a facility and develop community support of club operations and programs.

• Experience in working with community constituencies and diverse populations preferred.

Skills

• Strong interpersonal, communication, and organizational skills required.

• Ability to handle crisis and to resolve conflicts, disputes or concerns in the club among staff, club members, volunteers or parents.

• Knowledge of the mission, objectives, and programs of non-profit organizations and youth development services, preferably Boys and Girls Clubs.

• Excellent interpersonal skills and ability to motivate staff.

• Strong oral, written and presentation communication skills.

• MS Office Suite and internet/computer competency required.

• Flexibility to work a variable schedule as dictated by programming, fundraising, and meeting schedules.

Daily contact with club staff, club members, families, outside organizations and individuals to plan, coordinate and

deliver programs. Travel to special events and field trips required. Required to work daily afternoon/evening hours. Occasional weekend work required to accomplish objectives.

Flexibility to work clubhouse hours, especially as seasons and service needs change.

Normal internal office environment with some need to travel to club locations within the Metro Atlanta area. Frequent internal contact with employees throughout the organization is required. Frequent communication with outside contacts required. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Sedentary work. Exerting up to 10 pounds of force occasionally or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time and not substantially exposed to adverse environmental conditions.

Exempt employees are not entitled, under the Fair Labor Standards Act (FLSA), to the protections of the wage

and hour laws of the state or the FLSA. Exempt employees must always be paid on a salary basis and not be subject to reduction based on the quality or quantity of work performed.