The Executive Director is responsible for providing exemplary leadership to a management team and driving high standards in resident satisfaction, associate engagement, financial performance and process management, as well as strategic planning and implementation in the community.
What will I do every day?
Achieve associate engagement, resident loyalty, and high financial performance
Effectively manage all operational areas of the community
Manage and improve resident and family satisfaction and loyalty
Ensure that residents receive appropriate care
Conduct community business planning and forecasting
Achieve better-than-industry results for revenue growth and expense management
Create and manage the operating and CapEx budgets
Manage vendor relationships
Execute and support the Sales Leadership process
Apply knowledge of the competition, industry trends, and voice of the customer to improve and/or redesign pricing, programs and services
Create and implement a sales and marketing plan to achieve occupancy and NOI growth a
Adhere to and ensure compliance with all regulations (e.g., worker's compensation, Assisted Living regulations, OSHA, etc.)
Perform other related duties as required.]
What will I need to be successful in this role?
A passion for excellence
A great moral compass
Master's degree in Business Management preferred
Minimum of 8-10 years' management level experience
Experience in senior living, hospitality or service industries preferred
Strong problem-solving skills
What's in it for me? (Great Question!)
You will receive competitive pay and an outstanding total rewards package!
Matching 401k (Full-time only)
Rewards and Recognitions
Bonus and Growth Opportunities
Outstanding Healthcare Benefits
We are looking for genuine, motivated, and caring people to join our Kisco team.
Kisco Senior Living, LLC