GENERAL STATEMENT OF POSITION:
Under general direction, administers directives set forth by the Anthem Memory Care; conducts the affairs of the community in accordance with federal, state and local standards, laws and ordinances; manages and controls the functions of all departments of the community to provide quality services within budgetary boundaries.
REPORTS TO: Lewis McCoy and VP of Operations ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Know and understand the vision, purpose, values and goals of Anthem Memory Care.
Coordinates the operations and delivery of services by the departments of the community; prepares, plans and executes the policies for the services offered;
Supervises department heads, including instructing, assigning and reviewing work, planning, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, selecting new employees and recommending/approving transfers/promotions, discipline, termination and salary increases; promotes staff development and motivation; oversees a program for orientation and training for all employees; writes performance appraisals; interprets personnel policies and practices;
Develops new programs to enhance welfare of residents; communicates with the resident and family council; assists in resident assessment and care planning; counsels and responds to requests and/or complaints from residents and families; advises and receives information from families;
Oversees and coordinates sales and marketing efforts; is responsible for the move-in program of the community; oversees move-ins and move-outs of residents;
Maintains or oversees the maintenance of records such as resident status reports, community statistics, daily census, family feedback, invoices, budgets, etc.;
Authorizes purchases of supplies and equipment; reviews and approves invoices;
Assures that buildings and grounds are properly maintained;
Develops the strategic plan and oversees development and implementation of various Anthem systems and functions;
Plans for and attends various resident and staff functions;
Assists in planning future development, expansion and renovation;
Monitors the financial condition of the community; estimates present and future financial needs; monitors, prepares and administers financial analysis, budgets and cash management;
Participates in area and state association meetings, committees, etc.;
Creates and carries out plans for disaster and emergency response, elopement drills, etc.;
Remains current on legislation and regulations that may impact community operations; directs completion of all records/reports required by licensing agencies; conducts audits for sanitation and regulatory compliance;
Develops and maintains effective working relationships with community resources;
May perform functions of Life Engagement Director, resident services director and environmental services director;
Promotes and protects the rights of all residents;
Performs other related essential duties as required.
Facilitates and attends in-service training and meetings as required and developed with Anthem meeting schedule;
Tracks census of various apartments;
Reviews employee, resident and vendor files;
Maintains and reviews minutes of various committee and staff meetings; prepares agendas;
Photocopies and distributes relevant information to department heads.
MINIMUM TRAINING AND EXPERIENCE:
Bachelors degree with a major in one of the professional disciplines concerned with service to people such as social work, hospital administration, theology, business or public administration or a related field; graduate work in any of the mentioned fields desirable. At least five years experience in a field of service related to service to people and/or administration, or at least two years experience as an assistant administrator in a retirement community, home for seniors, or skilled nursing community; membership and active participation in professional and community service organization is very helpful; or any equivalent combination of training and experience that provides the required skills, knowledge and abilities.
CERTIFICATION AND CLEARANCE REQUIREMENTS:
Requires possession of a Driver's License
Requires First Aid and CPR certification
Criminal record clearance or criminal record exemption, as required by law
Health evaluation to ensure ability to perform duties of the position and the absence of any communicable disease, including tuberculosis and CXR clearance.
Anthem Memory Care