Peak Campus Gainesville , FL 32601
Posted 1 month ago
Summary
The Executive Director oversees the operations and management of a student housing community and is responsible for achieving financial and operational results of the asset. This position will be responsible for the overall big picture and will directly oversee leasing initiatives, CapEx projects, retail collections and communications and all personnel management and training.
What You'll Do:
Manage a high-quality on-site staff through implementation of effective recruitment, training, motivation and development programs
Direct efforts to ensure all purchasing guidelines are followed
Ensure leasing team achieves the highest standards regarding shopping report scores
Enforce resident retention and service request follow-up programs
Implement and monitor effective lease renewal programs
Monitor an effective preventative maintenance program
Promote safe work practices among on-site staff
Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy
Effectively show, lease, and move in prospective residents
Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments
Establish and implement renewal and leasing goals
Evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated
Develop yearly operating budgets/forecasts and marketing plans
Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner
Effectively monitor all income, including delinquencies
Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
Analyze and evaluate monthly financial statements. Write clear and concise variance reports to substantiate the analysis
Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)
Ensure written and verbal communication to internal and external customers is professional and timely
Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
Prepare and ensure staffing schedules are consistent with community needs
Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
Ensure timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations
Effectively understand and operate the company's various software programs and ensure staff is properly trained in the respective programs for their positions
Ensure that all physical aspects of the property are at all times fully functional and maintained in an attractive condition
Adhere to established company standards for screening applicants for residency
Direct entire Turn process as outlined in the Turn policies and procedures
Perform apartment inspections monthly as well as prior to move in and at move out.
Manage property risk effectively by communicating incidents and potential liabilities as outlined in the Peak policies and procedures
Conduct effective weekly team meetings
Responsible for approving projects through outside vendors
Responsible for the general upkeep and cleaning of office, clubhouse, and buildings
Develop and maintain positive relationships with external customers
The person in this position frequently communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
What You'll Need:
High school diploma or equivalent is required; college degree preferred
5+ years' experience in multifamily property management required
2+ years' experience in student housing management experience highly preferred
Proven ability to perform in all areas of property management including people management, financial reporting, sales & leasing, maintenance and resident relations.
Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts
Demonstrated leadership skills
Excellent verbal and written communication skills
Working knowledge of property management software; Entrata highly preferred
Travel may be required as necessary to attend training and other company functions
Proven ability to demonstrate Peak's Mindsets
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
The person in this position will need to be able to travel around town, market on campus and stand for long periods of time.
Constantly operates a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer)
The person in this position frequency communicates with students who have inquiries about their rent or leasing agreement. Must be able to exchange accurate information in these situations.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
What You'll Get:
Paid Parental Leave
15 days of PTO + 2 additional Me Days
401(k) Match
Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program
Annual Leadership conference
Onsite mentorship program
Leadership development and coaching
Additional rewards and recognition
10 Year Peakiversary Trip
Who We Are
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.
Our Mindsets
People Matter Most
Do the Right Thing
Create Moments
Own It
Evolve
Peak Campus