Executive Assistant

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School's curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

Position Summary

Hybrid: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy.

UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. If business needs change, an individual employee's designation may be adjusted with a required minimum of ten (10) business days' notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

The primary purpose of the Executive Assistant position is to support the Vice Dean in the School of Social Work (SSW). The Vice Dean oversees all education degree programs in SSW, including the MSW, PhD, and online MSW programs. The Vice Dean is also responsible for oversight of administration of the School, including informational technology, human resources, and finance. This position is the initial point of contact for the Vice Dean in the Dean's Office and is a critical resource link between with Dean, Vice Dean, Associate Deans for educational and administrative units within the school, high-level individuals and officers in the University, and external agencies and professional organizations with whom the School operates.

The Executive Assistant will be involved in extensive high-level public contact that requires a keen awareness of protocol and cultural sensitivity. They must analyze, prioritize, and track multiple complex schedules, confidential information, and multiple projects with attention to efficient facilitation of workflow, timeliness, accuracy and high-quality work in a fast-paced environment with routine interruptions - all while providing skillful facilitation and processing of information, verbal and written correspondence.

The Executive Assistant must be accomplished in anticipating when adjustments in schedules need to be made due to competing commitments and urgencies; requiring sensitivity, judgment, and the ability to prioritize. This individual must also possess excellent acumen regarding issues that need troubleshooting in a timely way and providing their executives with critical information on these matters.

This position is a key member of the Dean's Office team and must work collaboratively as a member of the team and initiate actions for problem-solving, as well as research and synthesize information to facilitate decision-making for the team. As well, the Executive Assistant must possess the ability to work independently as a problem solver, answering questions, providing information and taking action on behalf of the Dean and Vice Dean as authorized. The Executive Assistant exhibits a high degree of professionalism in their work.

This position will perform a variety of administrative and business functions to address the needs of the Dean's Office and the School of Social Work including: extensive calendaring, travel itineraries and reimbursements; office management; committee support; internal and external communications; analysis and development of correspondence, minutes, and agendas; email management; conferences receptions; and other school-related events. This position is also responsible for supporting the faculty of the School of Social Work, and will work directly with faculty, staff, and students to provide essential organizational and procedural functions, such as financial processing in ConnectCarolina, travel assistance in Concur, digital recordkeeping, and special project and event assistance. Duties encompass a variety of functional activities and tasks and require thorough knowledge of university operating procedures and guidelines as well as a knowledge of the SSW's policies, procedures, and operations.

Minimum Education and Experience Requirements

High school diploma or equivalency and three years of progressively responsible administrative/office management experience; or Associate's degree in secretarial science, business administration, or a related discipline and one year of progressively responsible administrative/office management experience ; or Bachelor's degree, preferably in business administration or a related discipline; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience

Required qualifications include that the candidate identify as highly organized and detail-oriented with the ability to work in a fast-paced, confidential, and complex environment; demonstrate exceptional professional interpersonal skills; demonstrate the ability to foster relationships with clients and customers at varying levels internal and external to the University; and have excellent verbal and written communication skills. The candidate must have the ability to gather data, sort complex information, and prepare reports, analyze and interpret policies and guidelines, work in a team and independently, maintain effective professional relationships, conduct administrative office work and processes, manage a variety of tasks and follow-up on assignments, and take the initiative on projects with excellent time and project management proficiency.

Candidate must be highly proficient in the use of technology to support administrative functions and events including Office 365 Suite, Microsoft Teams, OneDrive, and videoconferencing, be dedicated to partnering with colleagues and accomplishing work to advance our shared mission, and be dedicated, flexible, collaborative, and customer-friendly.

Preferred Qualifications, Competencies, and Experience

Preferred qualifications include prior experience working with high-level executives in a university, higher education, or related setting and an understanding of University systems, offices, and practices; and experience with University systems such as ConnectCarolina and Concur.

Required Licenses/Certifications Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/283742