We started ONEHOPE with a mission to use the power of a bottle of wine to bring people together to serve and celebrate the world. We wanted to create a brand that stood for something great and we wanted to build a team that felt like a family. Today at ONEHOPE we create thoughtfully crafted wine and products that all produce a quantifiable social impact. We have spent 10 years building something very special and today we are looking for someone to join our growing team.
We are looking for someone to provide assistance to both the CEO of ONEHOPE as well as additional management helping to run ONEHOPE's flagship property. You should thoroughly enjoy providing excellent customer service, & have strong relationship management, communication and organization skills. This position is located in the Rutherford AVA of the Napa Valley
You'll be responsible for communicating efficiently with the ESTATE 8 team and providing support and assistance to the ESTATE 8 Vineyard Investment Partners. Your schedule will flex depending on the work rate and needs of the CEO as well as the number of private events and guests being hosted during different times of the year. You will have the opportunity to work from home when not needed on site.
What You'll Be Doing:
Support CEO with on-site appointments, managing calendar & requests for appointments; manage other requests as needed.
Manage & assist in organizing GraceSoft calendar ( system for CEO hosting teammates, key partners, and Vineyard Investment Partners). Includes:
Reviewing, tracking and managing stays.
Ensuring each VIP has an updated information on file.
Coordinating with VIPs and CEO pre-arrival and consistently providing policy awareness for the entire property.
Assist with arrivals and departures for partners, friends, and family at Private Residence. This includes being present when needed on site and preparing for any special needs.
Manage housekeeping inventory needs (supplies, bedding, toiletries, etc).
Flexible schedule; able to work remotely when not needed on the property.
Work closely with ESTATE 8 community to understand special requests and communicate updates on property and growing community.
Assist with Napa community outreach with local restaurants, hotels, and winery partners.
Assists with private and public events related to ONEHOPE's Flagship property located in Napa.
Experience and Skills Needed
Hospitality experience with wineries/ hotels/ events preferred, but not required
Exceptional writing abilities to communicate with CEO's personal and professional relationships.
Must demonstrate strong communication and interpersonal skills.
Requires basic software knowledge.
Must be able to efficiently manage multiple projects and tasks at the same time.
Bachelor's degree or equivalent combination of education and experience, not required, but preferred.
Preferably lives in Napa or neighboring county.
Displays passion for and responsibility to guests.
Displays a passion for what you do and a drive to improve.
A strong drive to complete tasks.
Displays personal and corporate integrity.
What's In It For You:
A best in class team and company culture
A fun, but very hard-working and dedicated environment
Medical and dental benefits
Paid vacation and holidays
Casual dress code
Sound Like a Good Fit?
We'd love to talk to you! Please submit the following to apply:
Resume (including months/years of employment for each position)
Cover letter explaining:
Why you are strong at building relationships, relationship management, and relationship organization.
Why you want to work in hospitality.
Why you want to work at ONEHOPE and not somewhere else.
Must already be authorized to work in the United States on a full-time basis for any employer.
This job is based in Napa, CA
Located in the heart of Napa Valley, ONEHOPE's mission is to bring people together to celebrate and serve the world. Each of ONEHOPE's thoughtfully-crafted products supports a charitable cause, empowering people to do more good through everyday actions. Primarily produced in collaboration with Rob Mondavi Jr., ONEHOPE provides award-winning wine with a measurable social impact. Since its launch, more than $2.3 million in donations have been made to help feed the hungry, provide clinical trials for cancer patients, find forever homes for shelter animals, and much more.