Executive Assistant

The North Carolina Council on Developmental Disabilities (NCCDD) is a 40 member, gubernatorial-appointed Council, charged with representing and advocating for people with developmental disabilities. Sixty percent of Council Members are individuals with I/DD or family members. Other Council Members include key state agency leaders from the North Carolina Department of Health and Human Services, the North Carolina Department of Public Instruction, the North Carolina Department of Public Safety, Disability Rights North Carolina, legislators, and providers.

The primary purpose of the position is to serve as an Executive Assistant to the 40 members of the NC Council on Developmental Disabilities providing administrative support by assisting programs and administrative officials in day-to-day activities related to the NCCDD. Work requires considerable public contact with consumers, customers, program personnel, departments/divisions, and the general public.

Job duties include the following:

• Requires well-developed interpersonal, communication, organizational and computer skills.  Answering questions about complex issues concerning work being performed by the North Carolina Council on Developmental Disabilities (NCCDD), with extensive public contact through telephone communication with individuals inside and outside of state government.

• Coordinates day-to-day functions for the program, plans and organizes activities, communicates, and interprets program information, policy, and procedures, provides customer service to council members, staff, officials, and the general public.

• Scheduling & coordinating meetings with staff working on the NCCDD council, state agency leaders, consumer/advocacy groups, etc., securing meeting facilities as needed; independently coordinate daily, annual, or semi-annual meetings required by NCCDD including making necessary travel and itinerary arrangements, facility use arrangements and preparing materials for the meetings.

• Preparing routine and special reports as indicated by Executive Leadership.

• Public contact is a fundamental responsibility of this position in providing information or obtaining concurrence, cooperation, or approval of actions when acting on behalf of the Council.

• Overnight travel could be required.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

• Considerable knowledge of office management practices, techniques, and technology; considerable knowledge and ability to use correct grammar, vocabulary, spelling, and language uses to compose a variety of written materials.

• Demonstrated knowledge of and/or experience with any of the state or local systems that provide support and services to people with developmental disabilities (LME/MCO'S, NCDVRS, DPI, DMH/DD/SUS, etc.)

• Documented experience using effective communication techniques, both orally and in writing.

• Proven experience in establishing and maintaining effective working relationships with staff, public officials, and/or the general public.

• Demonstrated experience in planning, prioritizing, and organizing office workflow and procedures.

• Documented experience performing, managing, and coordinating a volume of administrative tasks, including basic accounting skills.

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience;

OR

equivalent combination of education and experience.The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information.  Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.  Resumes will not be accepted in lieu of completing this application.  Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.   Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.  If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE:  Applicants will be communicated with via email only for updates on the status of their application or any questions on their application.  If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442.   If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.