Executive Assistant

The North Carolina Division of Public Health (DPH) is accountable for the protection, promotion, and preservation of health for North Carolinians through ethical, compassionate, and ongoing health practices. Public health is a network of essential services working and cooperating to protect and improve North Carolina's health and to make communities safe and healthy places to live. The primary goals of DPH include strengthening public health infrastructure, improving health outcomes, and eliminating health disparities. DPH interfaces with 86 local health departments throughout the state which are the primary deliverers of public health programs. The Division Office is comprised of DPH's executive leadership team, including the Director of Regulatory and Legal Affairs.

The Executive Assistant position provides day-to-day executive administrative support for DPH's Division Office. This position reports to the Director of Regulatory and Legal Affairs and will also support the Office of Regulatory and Legal Affairs. Areas of work include: 

• Scheduling meetings, managing calendars, maintaining organizational and filing systems, arranging travel, routing correspondence, drafting correspondence, presentations, and other documents, preparing and routing purchase requests, and other administrative tasks for the Division Office and Office of Regulatory and Legal Affairs;  

• Providing administrative support to the Commission for Public Health, including communicating with members, scheduling and attending meetings, compiling meeting materials, and drafting meeting minutes;

• Communicating with internal and external stakeholders, including leaders across NCDHHS and DPH, the Commission for Public Health, local health directors, and others;

• Implementing administrative processes, policies, and procedures, including records retention requirements; and 

• Assisting with other administrative and programmatic tasks, as assigned.   

The Executive Assistant position is an opportunity to work with a dynamic team committed to positively impacting the public health of North Carolinians. There is an opportunity for this position to be hybrid with remote workdays.

About the Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable people - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local, state and federal entities and many other stakeholders to make this happen. 

About the NC Division of Public Health (DPH):

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.

For more information about DHHS: https://www.ncdhhs.gov/Listed below are the knowledge, skills and abilities (KSAs) associated with the position.  These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit.  

Qualified applicants must document on the application that they possess all of the following:

• Proven knowledge of state government services, systems, processes, policies, and procedures; ability to demonstrate and apply this knowledge in performance of administrative tasks.
• Strong organizational skills and the ability to compile, assimilate, organize, and analyze printed and electronic information and data.
• Experience utilizing office equipment (computer, printer, scanner, copier, fax machine, and shredder).
• Experience using relevant technology (software and systems) to meet organizational needs, including skill with Microsoft Office products, Sharepoint, WebEx, Docusign, and Adobe.
• Ability to present and explain ideas, concepts, and information clearly and effectively both verbally and in written form; ability to adjust language or terminology to meet the needs of the audience; ability to use correct grammar, organization, and structure.
• Ability to learn new administrative skills, systems, and procedures quickly and work independently to perform the duties and functions of the position, prioritize work, and meet deadlines. 
• Ability to identify and understand issues, problems, and opportunities and develop and implement appropriate solutions. 
• Excellent customer service skills and the ability to develop and maintain effective working relationships with NCDHHS and DPH staff, State officials, and the public.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; 

OR

An equivalent combination of education and experience.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.  Resumes will not be accepted in lieu of completing this application.  Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.  Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.  If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application.  If there are any questions about this posting other than your application status, please contact HR at 919-855-4930.

To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". 

For technical issues with your application, please call the NeoGov Help Line at 877-204-4442.   If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.