Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.
Visit: group.springernature.com and follow @SpringerNature
We are currently looking for an experienced Executive Assistant to provide efficient administrative support to the Chief Commercial Officer, Springer Nature.
Completes a broad variety of administrative tasks for the CCO including: managing an extremely active calendar of appointments; completing expense reports; arranging complex and detailed travel plans, itineraries, and agendas; composing and preparing correspondence that is sometimes confidential
Plans, coordinates and ensures the CCO's schedule is followed
Organizes meetings, including preparing agenda, collating information/documents, taking minutes, booking venues and arranging catering, setting up remote access, and following up when needed. This includes CCO's leadership team meetings, regular department meetings and other ad-hoc forums
Works with CCO's direct reports and peers in creating effective and detailed itinerary when the CCO is traveling out of the country
Provides a bridge for smooth communication between the CCO's office and internal departments, with Management Board members, peers, direct reports and others when needed; building credibility, trust and support with senior management staff
Works closely and effectively with the CCO to keep her well informed of upcoming commitments and responsibilities, following up appropriately
Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, internal and external correspondence, and other tasks that facilitate the CCO's ability to effectively lead her team
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion
Supports induction of new starters reporting to the CCO ensuring that IT accounts are properly set up and all relevant equipment provided, where appropriate
Works with executive assistants in other parts of the company including with the CEO's office, to ensure CCO's effective participation in Executive Team, Management Board and other internal forums
Assists CCO's effort as the company's US lead in employee engagement, collaboration with other departments etc.
Assists CCO in her external engagement with customers, agencies, and other organizations
Other team support:
Provide support as necessary for the Vice President, Institutional Sales Americas, e.g. - travel bookings and expense filing; team meeting reservations
Participate and help in office wide activities and events
Ad hoc duties as needed
Experience, skills and qualifications:
8 to 10 years of administrative support experience to senior executives of sizable organizations with global footprint
Excellent interpersonal skills-- relate well with people and ability to build relationships with stakeholders, including internal staff at all levels and external customers, board members etc. Professionalism and friendly demeanor.
Strong organizational skills to perform and prioritize multiple tasks seamlessly with excellent attention to detail; Emotional maturity and empathy
Discretion in handling confidential matters and information
Ability to anticipate scheduling conflicts and use efficient solutions
Strong MS Office Skills including PowerPoint, Word and Excel, Adobe Acrobat, various social media platforms; excellent written and verbal communication skills
Extensive experience handling high volume and complex international travel itineraries
Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines
Resourceful team player with strong can do attitude; adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Ability to take feedback and improve
If you are an internal applicant please inform your line manager.
We offer a comprehensive benefits package that includes:
Medical, Dental and Vision
Life and AD&D
Flexible Spending Accounts
Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "Equal Employment Opportunity Is The Law" poster:
Visit the Springer Nature Editorial and Publishing website at www.springernature.com/editorial-and-publishing-jobs for more information about our Research E&P career opportunities.
Springer Science + Business Media, LLC