Executive Assistant

Springer Science + Business Media, LLC New York , NY 10007

Posted 2 months ago

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities - enabling them to improve outcomes, make progress, and benefit the generations that follow.

Visit: group.springernature.com and follow @SpringerNature

We are currently looking for an experienced Executive Assistant to provide efficient administrative support to the Chief Commercial Officer, Springer Nature.

Executive Support:

  • Completes a broad variety of administrative tasks for the CCO including: managing an extremely active calendar of appointments; completing expense reports; arranging complex and detailed travel plans, itineraries, and agendas; composing and preparing correspondence that is sometimes confidential

  • Plans, coordinates and ensures the CCO's schedule is followed

  • Organizes meetings, including preparing agenda, collating information/documents, taking minutes, booking venues and arranging catering, setting up remote access, and following up when needed. This includes CCO's leadership team meetings, regular department meetings and other ad-hoc forums

  • Works with CCO's direct reports and peers in creating effective and detailed itinerary when the CCO is traveling out of the country

  • Provides a bridge for smooth communication between the CCO's office and internal departments, with Management Board members, peers, direct reports and others when needed; building credibility, trust and support with senior management staff

  • Works closely and effectively with the CCO to keep her well informed of upcoming commitments and responsibilities, following up appropriately

  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, internal and external correspondence, and other tasks that facilitate the CCO's ability to effectively lead her team

  • Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion

  • Supports induction of new starters reporting to the CCO ensuring that IT accounts are properly set up and all relevant equipment provided, where appropriate

  • Works with executive assistants in other parts of the company including with the CEO's office, to ensure CCO's effective participation in Executive Team, Management Board and other internal forums

  • Assists CCO's effort as the company's US lead in employee engagement, collaboration with other departments etc.

  • Assists CCO in her external engagement with customers, agencies, and other organizations

Other team support:

  • Provide support as necessary for the Vice President, Institutional Sales Americas, e.g. - travel bookings and expense filing; team meeting reservations

  • Participate and help in office wide activities and events

  • Ad hoc duties as needed

Experience, skills and qualifications:

  • Bachelor's degree

  • 8 to 10 years of administrative support experience to senior executives of sizable organizations with global footprint

  • Excellent interpersonal skills-- relate well with people and ability to build relationships with stakeholders, including internal staff at all levels and external customers, board members etc. Professionalism and friendly demeanor.

  • Strong organizational skills to perform and prioritize multiple tasks seamlessly with excellent attention to detail; Emotional maturity and empathy

  • Discretion in handling confidential matters and information

  • Ability to anticipate scheduling conflicts and use efficient solutions

  • Strong MS Office Skills including PowerPoint, Word and Excel, Adobe Acrobat, various social media platforms; excellent written and verbal communication skills

  • Extensive experience handling high volume and complex international travel itineraries

  • Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines

  • Resourceful team player with strong can do attitude; adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

  • Ability to take feedback and improve

If you are an internal applicant please inform your line manager.

We offer a comprehensive benefits package that includes:

  • Medical, Dental and Vision

  • Life and AD&D

  • 401(k)

  • Flexible Spending Accounts

  • Transit Accounts

  • Tuition Assistance

  • Summer Hours

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "Equal Employment Opportunity Is The Law" poster:


Visit the Springer Nature Editorial and Publishing website at www.springernature.com/editorial-and-publishing-jobs for more information about our Research E&P career opportunities.

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Executive Assistant

Springer Science + Business Media, LLC