This position is responsible for supporting VP's and above by managing all aspects of their day-to-day activities including schedule, travel arrangements, correspondence, messages and communication with internal and external contacts. Represent the company at the highest level during frequent contacts with leaders of the business organizations and employees. Completes numerous special projects at request.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Manages supporting executives' correspondence, including e-mails, phone calls, letters and visitors; answer routine and some complex inquiries and obtain and furnish information on behalf of supporting executives; prioritizes supporting executives' incoming communications to ensure they are aware of key issues.
Prepares supporting executives for travel, public events and speaking engagements by compiling relevant information and contributing content to composition of presentations, speeches or other correspondence.
Organizes and prepares complex documents requiring the integration of multiple office technology and software applications.
Acts as the supporting executives' resource for word processing, powerpoint and spreadsheet application.
Researches, compiles and analyzes information and data relating to supporting executives ' area of the business.
Prepares and maintains confidential information and data.
Schedules and maintains calendar of appointments, meetings, travel itineraries and coordinate related arrangements.
Performs comprehensive event planning and coordination function, including determining attendees, flow of information to attendees, equipment, staffing, catering, location, etc.
May oversee some administrative functions for the office.
Performs other duties as requested by supervisor.
Skills / Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to handle multiple projects and tasks
Ability to maintain confidentiality of information
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to show judgment and initiative and to accomplish job duties
Ability to type 60 wpm
Ability to use personal computer and software applications (i.e. MS Word, Excel, PowerPoint, Outlook, etc.)
Ability to work independently
Ability to work seated for prolonged periods of time
Bachelor's degree in business or equivalent experience
Related Work Experience
Executive Administration experience 3+
Skills/Abilities and Knowledge
Knowledge of cable television products and services
Knowledge of office procedures and the operation of standard office equipment (i.e., 10-key calculator, Dictaphone)
Knowledge of organization policies and practices
Solid expertise in the use of Microsoft Office applications including Word, Excel and PowerPoint
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
FCC Unit: 13555 - West FL Business Unit: Field Operations