The Executive Assistant, Operations is responsible for business-critical support of our President & COO and Vice President Operations, including scheduling, project management, reporting, and other administrative duties. This role provides necessary structure, needs anticipation, and problem solving, enabling senior leaders to work effectively to fulfill commitments to ERDMAN?s employees, clients, and Board of Directors. The Executive Assistant, Operations will also serve as a swing resource to other areas of the business, including business development and corporate services.
Executive Planning & Coordination: Oversees and ensures the accuracy and timeliness of business planning, events, calendars, communication, and travel for the ERDMAN executive team. Responsible for developing reports and reporting packages, including Board presentations and is the liaison accountable for tracking progress of corporate initiatives.
Enterprise Business Analysis and Reporting: Serves as a liaison among stakeholders in order to understand the structure, policies, and operations of the organization. Monitors reporting in CRM and other applications, and recommends solutions that enable the organization to improve monitoring of its performance in achieving its goals.
Project Management: Prepares charters and strategies for project success and serves as the primary internal project liaison to bring the scope of work to completion within defined schedules and budgets.