Executive Assistant - Human Resources

Franklin Resources San Mateo , CA 94401

Posted 6 months ago

At Franklin Templeton, we are dedicated to delivering strong results and exceptional service to clients, team members and business partners. Over 9,000 employees working in 60 offices around the world are dedicated to servicing investment solutions for our clients in more than 150 countries. For over 65 years, our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

What is the Executive Assistant responsible for?

You will provide advanced executive assistance to the Chief Human Resources Officer and HR Sr. Management team. The Executive Assistant supports the CHRO in delivering superior, cost-effective service to customers, building the trust of all partners, clients, and shareholders, and protecting the best interest of HR.

What are the ongoing responsibilities of an Executive Assistant?

  • Ensure seamless communication between executive and Company staff or outside business contacts despite the executive having a very busy schedule of meetings and travel.

  • Provide superior customer service; greeting visitors, answering and directing phone calls, and answering routine and non-routine inquiries while demonstrating the highest level of professionalism.

  • Provide administrative support, often fielding phone calls, emails, letters, and meeting requests, managing the day-to-day contact the executive has with staff and business contacts in order to maximize and prioritize time and availability.

  • Additional administrative duties will include; sorting, prioritizing, and distributing incoming mail, coordinating and preparing outgoing mail, preparing routine and non-routine correspondence, memoranda, reports, spreadsheets and presentations on behalf of HR leaders.

  • Compile and analyze information and reports relevant to department projects often contacting company and non-company employees at all organizational levels to gather information that may be highly confidential.

  • Partner with HR Business Admin group to provide updates on HR initiatives or projects including department budgets while participating as a team member on department projects as needed.

  • Coordinate domestic and international travel plans for senior management, department staff or for large on- or off-site meetings including reserving meeting rooms, audio/visual equipment, catering and other resources.

  • Maintain complex calendars for leaders as well as department meetings, events and time-off schedules.

  • Coordinate Compensation Committee meetings; prepare meeting calendars, agenda and presentation decks while coordinating with CEO and President's availability.

Provide general office support ensuring office equipment such as printers, copiers, and faxes remain in working order and are serviced on a regular basis while maintaining appropriate levels of office supplies.

What ideal qualifications, skills & experience would help someone to be successful?

  • At least 5 years of administrative experience supporting senior management in a professional environment

  • Ability to interact with senior management, members of the Board of Directors, and high-profile clients maintaining confidentiality

  • Advanced MS Office skills including Word, Excel, PowerPoint

  • Knowledge of MS Access, Project, and Teams preferred

  • Ability to accurately type a minimum of 50 words per minute

  • Ability to perform multiple tasks in a fast paced, team environment

  • Strong verbal and written communication skills

  • Effective organizational skills; ability to organize and maintain accurate, orderly files and records

  • Strong attention to detail; ability to accurately proofread documents

  • Ability to exercise independent judgment consistent with the work being completed and within the department's guidelines

  • Ability to solve routine problems or customer issues with little or no direction

  • Ability to assess a problem quickly and determine to what level it should be elevated, directing staff/customers to the correct person(s)

  • Experience in the Mutual Fund/Financial Services industry, helpful

What makes Franklin Templeton unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewardsthe mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

Highlights of our benefits include:

  • Three weeks paid time off the first year

  • Medical, dental and vision insurance

  • 401(k) Retirement Plan with 75% company match on your pre-tax and/or Roth contributions, up to the IRS limits

  • Employee Stock Investment Program

  • Tuition Assistance Program

  • Purchase of company funds with no sales charge

  • Onsite fitness center and recreation center*

  • Onsite cafeteria*

  • Only applicable at certain locations

We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and supporting our communities. An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals. Take some time to, meet some of our people, and see what it means to say, "I AM Franklin Templeton".

Franklin Templeton is an Equal Opportunity Employer. We are committed to equal employment opportunity for all applicants and existing employees and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. We invite you to visit us at http://www.franklintempletoncareers.com/ to learn more about our company and our career opportunities.



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Executive Assistant - Human Resources

Franklin Resources