Executive Assistant For Strategic Enrollment Management

Title: Executive Assistant for Strategic Enrollment Management

State Role Title: Admin and Office Spec III

Hiring Range: Based on qualifications & experience

Pay Band: 3

Agency: Virginia Military Institute

Location:Virginia Military Institute

Agency Website: www.vmi.edu

Recruitment Type: General Public - G

Job Duties

Provide high-level administrative support by handling information requests, performing administrative functions, and assist with data collection and management. Please note: this is a grant-funded position.

The Executive Assistant for Strategic Enrollment Management will serve as the focal point for visitors, employees, and cadets for the offices of Admissions, Financial Aid, and Cadet Marketing. The position will serve as the point of contact for Enrollment Management and be responsible for aiding with data validation and entry, managing primary telephone lines and email for multiple offices, provide general and routine office support such as correspondence, calendars, budget and purchasing, provide support to cadets and families as well as colleagues, and perform other duties that become necessary.

Other Duties and Responsibilities Include:

• Provide information to cadets, families, employees, etc. relating to Enrollment Management or other college matters via Post-wide utilizing various software (Colleague, Element 451, Nelnet, etc.).
• Perform data integrity checks, data entry, and data validation into applicable software to include, but not limited to, Colleague, Element 451, Nelnet, 25Live, Microsoft products, Etrieve, etc. across the spectrum of Enrollment Management.
• Assist with procurement, travel arrangements, coordination of meetings, inventory, and overall maintenance of the office.
• Ensure timely response to calls, emails, mailings, etc. and providing high quality, friendly, accurate and efficient service.
• Provide staff coverage for the department within Enrollment Management and posses full knowledge of the departments roles and responsibilities to provide such coverage.
• Respond to cadet questions, problems and requests, resolve issues concerning admissions or financial aid, referring callers to other appropriate personnel as necessary.
• Maintain knowledge of academic curricular programs and in-depth knowledge of the admissions processes, requirements for international students, financial aid (including Veteran Benefits), and other relevant areas.
• Assist parents with the rights and procedures regarding FERPA.

Minimum Qualifications

• At least two-years of full-time or full-time equivalent experience in office management, office administration, or related
• Associate's degree
• Experience with CRM's, Student Information Systems, etc.
• Excellent interpersonal, written, and verbal communication skills
• Excellent customer service skills
• Proficiency with Microsoft Office
• Superior organizational, time management skills and ability to pay attention to detail with the ability to multitask in a high traffic environment
• Ability to work independently and with a team
• This is a grant funded position

Additional Considerations

Experience within higher education preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Tamara Wade

Phone: 540-464-7322

Email: hroffice@vmi.edu

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.