Exec Director, Clinical Global Marketing

Covance Raleigh , NC 27601

Posted 5 months ago

Job Overview

Covance is searching for an Executive Director of Marketing for our Clinical Development and Commercialization Services organization. This leader will serve as a key member of the Marketing Leadership Team, contributing to a team culture that values, recognizes and generates high performance, supports innovation and is always striving to improve the client experience.

Responsibilities include but are not limited to:

  • Set a strategic vision and provide day-to-day leadership and supervision of a team of colleagues.

  • Complete all HR processes for the team, including Performance Management, Career Mapping and Individual Development plans.

  • Responsible for delivering a developed talent base and anticipating/preparing for the longer-term development needs within the area of responsibility.

  • Achieve team budget targets.

  • Encourages acceptable levels of risk-taking towards driving innovation.

  • Accountable for developing the global marketing plan for clinical business unit by having a strong understanding of the market, competitors and Covance's capabilities.

  • Monitor and assess strategic position of the clinical business, including clients' needs and competitors' offerings. Modify business unit market strategy and positioning as appropriate in partnership with cross-functional business unit leadership.

  • Develop a global customer experience map to deepen organizational knowledge on how to deliver the desired customer experience.

  • Uncover key actionable customer insights by gaining a deep understanding of the client and their needs.

  • Partner with demand management team to create tactical plans that bring new services to market with a high quality of execution of in-market channel plans to improve the client experience.

  • Ensure effective performance measurement and deliver regular assessments to evaluate the client experience and adjust as necessary.

  • Connect client insights and analytics together to tell a compelling and persuasive story and deliver clear and actionable recommendations to adjust growth strategies.

  • Identify innovation opportunities, business unit 5-year growth strategy and lead the commercial assessment to prioritize opportunities within the clinical business unit.

  • Manage the Phase I-IV clinical marketing staff, Covance Market Access and Phase IV solutions, providing development and training and leading the department as a strategic business function.

Education/Qualifications

  • Bachelor's degree in marketing or business preferred

  • Master's degree required

Experience

  • 12+ years in marketing leadership positions (Sr. Director level or above) with a strong track record of accomplishments in driving effective business strategies.

  • Successful history of developing teams by engaging team through coaching and executing individual development plans.

  • Strong services experience and orientation with a minimum of 8 years of commercial and/or operational experience with serviced based companies.

  • Strong capabilities in developing and managing effective working relationship with senior leaders.

  • Ability to be flexible, prioritize multiple demands and deal with ambiguity and lead teams through complex and challenging cross-functional projects.

  • Specific expertise in marketing healthcare services highly desirable.

  • Strong history of driving innovation and business growth strategies.

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Exec Director, Clinical Global Marketing

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