Exchange Engineer

Corporation Service Co Wilmington , DE 19801

Posted 7 months ago

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Systems Engineer - Exchange

Wilmington, DE

CSC is looking for a Systems Engineer to join our Infrastructure Services organization supporting our Exchange/Office 365 hybrid environment over a multi-site/datacenter infrastructure.

This position is on our Enterprise Engineering team which is part of the larger CSC Infrastructure Services department. The Enterprise Engineering team is responsible for supporting out Tier 0 applications such as Email (Exchange), Citrix, and Skype.

Some of the things you will be doing:

  • Plan, design, implement, and configure Microsoft Exchange 2016 and Exchange online environments

  • Perform in-depth technical research and analyze results to recommend various technical approaches for solving complex and challenging technical and integration problems

  • Follow policies and procedures for change, problem, and incident management

  • Lead global Windows and Virtualization Engineers and interact with project managers

  • Proactively participate in P1 problem escalations and resolve desktop, server, and virtualization support issues

  • Participate in the 24x7 on-call rotation and planned maintenance activities after hours and on weekends when needed

What technical skills, experience, and qualifications do you need?

  • 3+ years experience of relevant industry experience supporting a mid to large Exchange/Office 365 hybrid environment (3000+ users)

  • Understanding of DAGs, Public Folder management, archiving, disaster recovery and Unified Messaging

  • Understanding of Active Directory Group Policies, DNS, SMTP, Microsoft PowerShell, Windows Server 2008R2, 2012, and 2016, Office 365 and cloud computing, Symantec Netbackup

  • Strong knowledge of Active Directory, Group Policy, redirected folders, Roaming Profiles, DHCP, DNS, and general Windows Server 2008/2012/2016 Infrastructure

  • Hypervisor experience with VMware vSphere ESX and Nutanix AHV

  • Experience assisting or leading troubleshooting level 2/3 escalated problems related to messaging Infrastructure platforms

  • Experience performing technical writing of policies, procedures, and configuration of systems by authoring, updating, and maintaining all related documentation

  • Basic knowledge of scripting/automation in Powershell for commonly used Exchange and Active Directory functions

Why join us?

At CSC, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 12 consecutive years.

  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

  • Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.

  • CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.

  • We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It's an exciting time for us in terms of growth and expansion.

  • CSC understands the importance of work life balance and our work schedule has built in flexibility to accommodate the demands of everyday life. For example, working some portion of the week from home is common within our Infrastructure Services team.

About us

CSC is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500, more than half of the Best Global Brands (Interbrand), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients areand we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

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Exchange Engineer

Corporation Service Co