AccentCare, Inc. is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.
Your Success is our Success. We strive to provide new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.
Position: Electronic Visit Verification/Finance Coordinator
Reports to: Client Care Manager
As an EVV/Finance Coordinator you will:
Be responsible for the Electronic Visit Verification process, in accordance the New York State Office of the Medicaid Inspector General (OMIG). This includes: Reconciling telephone calls and timecards; adjusting schedules to reflect actual hours rendered; reviewing timesheets based on requested, approved and recommended service hours; and monitoring and resolving daily alerts/unbalance hours.
Review Conflict of Hours reports and investigate incidents with other vendors. Notify Patient Care Coordinators of discrepancies in approved service hours. Prepare and execute disciplinary action as needed.
Be responsible for timely and accurate claims processing, account reconciliation and related reporting functions.
Ensure documentation and timeliness of information input into the billing system.
Conduct weekly processing of billing performed in a timely manner. Verify accuracy of billing rates and interface with referral sources, payers and clients regarding billing questions/issues.
Prepare and audit all entries in the payroll/billing files before transactions are posted for billing. Assure transactions meet accounting deadlines and requirements.
Prepare all information needed for payroll preparation rates, hours, travel time, etc. -- from the EMR system, meeting criteria for timeliness and accuracy.
Maintain client and care partner rates in the EMR system.
Reconcile payroll reports against time sheets and verification reports. Prepare payroll adjustments for caregivers.
Train, advise and counsel Care Partners on the Agency's telephony, EVV and time card policies and procedures. Prepare and execute disciplinary action as appropriate.
Prepare reports and conduct special projects as needed. Participate in all audit activities.
Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
Maintain a commitment to the values and mission of AccentCare.
Additional responsibilities as assigned by one's supervisor or other manager related to the position/department
Requirements of Qualified Candidates:
High school diploma or GED
Associate's degree preferred
1 3 years related experience
Fundamental working knowledge of concepts, practices and procedures for billing, payroll, and Electronic Visit Verification process and be able to apply knowledge in various situations
Intermediate project/process management be able to organize the planning process, develop project schedules including tasks, accountabilities and deadlines, anticipate problems with little direction/assistance
Intermediate computer and technical skills able to create moderately complex documents, spreadsheet analysis models and graphics
Intermediate office/administrative support be able to draft, edit, proofread internal and external correspondence, file, ensure files are organized, maintain calendars as appropriate with little direction
Effective internal and external collaboration with all levels
Persuasive techniques to gain cooperation, acceptance and agreement on business matters
Ability to manage a diverse team (clinical & non-clinical) that directly or indirectly impacts business processes
Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs
Ability to maintain composure in addressing stressful and/ challenging situations
Ability to assess situations and assist in conflict resolution
Strong telephone, verbal and written communication skills, with the ability to communicate with internal and external customers
Detail oriented, with strong organization skills
Intermediate knowledge and skills in the use of computers and software programs
Knowledge of pertinent state, federal, and local regulatory requirements