Events Manager

Santa Rosa Golf and Beach Club is excited to announce the exceptional career opportunity of Events Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Position Summary: Provide an exceptional member experience through positive communication, technology assistance, and administrative support. This key individual will interact with members by phone, email or in person daily. The position requires an individual who has an outgoing and engaging personality, and enjoys working with others in a fast-paced environment.

Essential Functions:

• Upbeat and friendly with strong attention to detail and excellent problem-solving skills

• Deadline-oriented team player

• Ability to multi-task in a high volume, fast-paced environment and switch direction at a moment's notice

• Act with a sense of urgency and understand the need for responsiveness

• Ability to complete projects accurately, in a timely manner with minimal instruction

• Excellent communication and interpersonal skills

• Excellent verbal and written skills including experience in marketing events

• Strong interpersonal skills including experience building and maintaining relationships with a diverse group of people and organizations

• Self-motivation, enthusiasm and willingness to learn

• Exceptional customer service skills

• Maintains communication with outside vendors contracted for a specific event

• Prepares and executes a detailed outline of events as needed

• Welcomes all members and guests with positivity and enthusiasm

• Write and manage club communications, including marketing brochures, newsletter, local media, social media platforms, club app, website communication, and maintenance, etc.

• Other duties as assigned

Skills and Abilities:

• Excellent computer and technology skills is a must to handle workload

• Strong knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint

• Experience with CANVA, CLUB ESSENTIAL, EZSUITE & RAMCO is helpful

• Basic to intermediate graphic design/layout skills a plus

• 2+ years of equivalent experience in an administrative role

Expectations:

• Planning and Organization: He/She must make calendar arrangements for all Club activities including dinner parties, special events, meetings, conferences, receptions, social mixers, happy hours, golf events, tennis events and bocce events. Planning activities include developing event programs, scheduling entertainment, scheduling fundraisers and organizing art shows.

• Arranging Activities: The Events Manager must sit down with members, outside groups, the Golf Director, F & B Director and Chef depending on the event to organize and arrange the details of the event. Start the creation of the initial banquet event orders.

• Communication & Marketing: The Events Manager requires the ability to both connect and communicate verbally and in writing. He/She prepares all marketing items for Club sponsored events. He/She oversees all fliers and advertising regarding Club events. As well as attending Social Committee Meeting, they are required to attend Club meetings as to communicate the planning of future events if necessary. He/She schedules the performers, arranges and negotiates contracts.

• Maintain a solid strategy with clear goals on what you would like to achieve. Clearly communicate to your audience what they can expect. Give your audience plenty of time to learn about the event and RSVP. Give as much detail as possible including venue, menu, theme, seating arrangements and entertainment. Know your audience as to get the most out of the event.

• Networking is an important aspect of being a Member Events Manager. It is important to find time for this. Finding a small local group can give you great ideas or strategies and new ideas is an important aspect of being a Member Events Manager.

• It is always important to plan well in advance as to stay within the Club or clients budget. This will allow you to shop around and find the best quality for the most affordable prices.

Working Conditions/Physical Demands:

• Ability to sit for extended period

• Ability to work extended period on computer in varied lighting conditions

• Repetitive motion using computer keyboard/mouse

• Standing/walking minimally

• Work in office environment for most duties with some outside work for planned events