Events Manager

A dynamic chef-driven restaurant group in Los Angeles is hiring a Sales & Events Manager to join their professional hospitality team.

Key Responsibilities:

• Oversee the design and execution of full production plans for onsite and offsite services including budgets, event experience design, catering, rentals, production schedules, timelines, and floor plans.
• Collaborate with sales, operations, creative, and production teams to project manage sold events from inception through on-site execution and post-project wrap-up.
• Ensure flawless execution, quality of service, and timely delivery of all necessary components, properties, and materials for each event, on-site.
• Collaborate with Creators and Vendors, both in-house and 3rd party, to efficiently and respectfully deliver services.
• Build relationships with existing talent, partners, and stakeholders maintaining the brand status of excellent service, and client satisfaction while focusing on increased sales opportunities.
• Work with the Accounting team and support clients on planning, execution, and post-event reporting. Maintain consistent and thorough communication with all involved.
• Negotiate contracts/agreements with 3rd party vendors and team contractors.
• Create and maintain a project plan, timeline, and budget for each event and increase revenue through planning and managing vendor contracts to fall within budget.
• Typical project scope responsibilities include the development and management of resources, staffing, signage and menu development, décor, permitting, food & beverage, and graphics.
• Develops and tracks project schedules, agendas, and event flows as needed.

Client experience:

• Develop and manage customer expectations by providing clear communication, hospitality, and professionalism
• Maintain relationships with high-value customer contacts, creating repeat business
• Proactively address and escalate customer complaints and concerns and engage in client recovery meetings, on a case-by-case basis

Years of Related Professional Experience: 3-5+ years of full-time event planning and/or Food and Beverage experience

Management Experience: At least 2 years of successful experience supervising support or service staff

Schedule Requirements:This is a full-time position that requires occasional nights and weekends as necessary to support the operational needs