Events And Education Coordinator

Position Summary

Murray's Cheese is looking for an enthusiastic and motivated cheese lover to join our growing Sales and Events businesses. This Events and Education Coordinator role will work with a small team in a fast paced, customer service driven position. This role will be an in-person role with split responsibilities of administrative and execution tasks.

About Murray's

Murray's Cheese is a dynamic, fast-paced environment with an emphasis on great food, education and customer service. Our company is multi-faceted and rapidly expanding, with three retail locations in New York, a cheese-focused restaurant, a robust Wholesale department servicing chefs and restaurants nationwide, an events and education center, an E-Commerce platform, and a national retail partnership with Kroger supermarkets nationwide. As our company continues to grow, we're looking for new team members that share our passion for cheese.

Who You Are

• Organized: You keep track of all the moving parts, working efficiently, with meticulous attention to detail. You enjoy working in a dynamic and fast-paced environment, and multi-tasking is no problem.

• Knowledgeable: You have a strong understanding of event planning, event execution, and customer service.

• Team Player: You work well independently as well as collaboratively with a team. You communicate quickly, accurately, professionally, and proactively with peers on your team and in other departments to find win-win solutions.

• Action-Oriented: You always look for what you can do for the customer rather than what you can't. You assess problems and make well-thought-out, educated decisions to exceed customers' needs and build repeat business.

• Communicative: You communicate in a positive and professional manner through the phone, e-mail and in-person.

What You Do

• Customer Service: Put the customer first by answering inbound calls and emails, while delivering a memorable, fun experience. Guide the customer through our event and public class offerings by making recommendations that will ensure their experience with us is a success.

• Fulfillment: Ensure all details of classes and events are being executed properly.

• Execution: Work with on-site internal team to execute high level events at our venue. Work with internal team on schedule of events, coordinators, and client visits.

• Client Relationships: Build upon and maintain existing client relationships, ensuring return business, and generate customer referrals.

• Administrative: Support all major administrative tasks such as billing, invoicing, data and order entry, updating customer profiles, and more.

Specific Functions:

• Invoicing public classes

• Virtual class management (Fedex, Ship Junction, Netsuite, order uploads)

• Contract and Invoice creation/management

• Calendar and booking Maintenance

• Public class posting and real time management of ticket sales

• Management of Run of Shows and client surveys for offsites

• Inventory organization and counts for events supplies

• Managing the support of staffing our calendar with ASM

• Classroom tidiness and maintenance

• Public Class and private event execution 4 times per week

What We Need From You

• Proficient in Microsoft Outlook, Excel, Word. Experience with NetSuite a plus!

• Excellent communication skills.

• Ability to work in-person and answer phone calls from customers and execute classes and events in the evenings and weekends.

• Strong knowledge of computers and can adapt to new software quickly.

• Experience in food, catering and/or hospitality.

• Strong cheese knowledge an advantage, willingness to learn a must!

• Availability Monday-Saturday

Work Perks

• Weekly pay

• 3 weeks paid vacation and sick time

• 401k Company Match

• Comprehensive medical, dental, and vision benefits

• Commuter benefits

• Discounts on our products and restaurant!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please see the attached notice for more information.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Por favor, consulte el aviso adjunto para obtener más información.