Event Transportation Operations Coordinator

Overview

At Orange County Government, Florida we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that positively impact Central Florida and help shape the future of our community.

Celebrating nearly 40 years of success, the award-winning Orange County Convention Center https://www.occc.net (OCCC) is one of the largest convention facilities in the United States and is owned and operated by Orange County Government. Located in the heart of the tourism district, the Center serves as the perfect event destination - attracting more than 200 events to the Central Florida region annually. By hosting regional, national and international conventions, meetings and trade shows, the convention center infuses the local economy with new money and expanding business opportunities. As a result, roughly 1.5 million attendees contribute approximately $3 billion to the area's annual economy. The OCCC is a leader in the events, trade shows and conventions industry and is known as The Center of Hospitality.

We are currently searching for well-qualified applicants to fill the role ofEvent Transportation Operations Coordinator, this position is responsible for managing the successful execution of comprehensive traffic management & transportation plans for the Orange County Convention Center. To include oversight of traffic operations consisting of personal vehicles, taxis, buses, pedestrian etc. Ensures staffing resources, signage, and equipment are positioned and operating effectively.

Work is performed with independence under general supervision of the Assistant Transportation Supervisor. Performance is reviewed through observations, conferences, reports, and results achieved.

Representative Duties

Duties may vary by area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification.

General

• Interprets and executes all phases of the comprehensive traffic management and transportation plan. May participate in the preparation and scheduling of the plan.

• Implements the comprehensive plan, including placement of all necessary equipment.

Accounts for all equipment and staff including authorization of time clock/sheet adjustments. Identifies and assigns staff for effective execution of event traffic plans.

• Coordinates internally within the Public Safety Division and with other OCCC sections such as Event Management, Sales, Capital Planning, and Facilities Maintenance to obtain operating knowledge and feedback.

• Provides regular status reports to supervisory team on assigned area of operation.

• Provides post event assessments, evaluations, and reports regarding effectiveness of the comprehensive plan and applicability of traffic management strategies for future events.

• Attends pre-convention meetings, client planning visits, site visits and operational meetings to gather planning and operations related information as needed.

• Coordinates closely with OCCC parking to identify and adjust traffic flow into parking areas.

• Makes adjustments and responds to situations that impact transportation operations.

• Responds to internal and external requests per SOP as directed.

• Maintains equipment including fueling of vehicles and minor upkeep.

• Performs other related duties as assigned.

Traffic Management Coordinator

• Manages all OCCC traffic management operations, Identifies, and implements adjustments to traffic operations as needed.

• Oversees check-in, position assignment, and briefing of daily staff assigned to traffic management operations consisting of traffic monitors and crossing guards. Oversees performance and makes adjustments accordingly.

• Programs the Dynamic Messaging Signage (DMS) System for OCCC according to SOP for proper routing of traffic through the district.

• Maintains, places, and operates the center's Portable-Changeable Message Signs (PCMS).

• Operates or monitors other Intelligent Transportation Systems (ITS) as installed by the OCCC for the purposes of traffic management.

• Coordinates with other Orange County agencies such as Traffic Engineering and the Sheriff's office as directed.

Attendee Transport Coordinator

• Manages all OCCC shuttle service operations. Identifies and implements adjustments to shuttle operations as needed.

• Oversees driver check-in and assigns routes and schedules to drivers. Performs verification that shuttle equipment has been received and functioning as ordered.

• Completes daily shuttle logs and verifies vendor performance for proper invoicing.

• Oversees the center's vehicle-for-hire permitting program.

• Tracks and reports various data streams regarding attendee transport such as shuttle passenger counts and taxi ridership among others.

• Oversees daily staff assigned to shuttle and taxi operations consisting of route dispatchers, bus loaders, taxi concierge, and taxi support.

• Assists in the management of the Courtesy Cart program.

Minimum Qualifications

Associate Degree from an accredited institution and two years of traffic, transportation and/or shuttle experience; or an equivalent combination of relevant education and experience.

Must possess and maintain a State Florida Drivers License.

Complete the Orange County Defensive Driving course within six months of hire.

Must be able to operate county vehicles and golf carts.

Preferences

• Four years of traffic, transportation and/or shuttle experience

• Experience leading moderate to large shuttle operations for major venues such as stadiums, convention centers, or other major events/campuses.

• FDOT Intermediate Maintenance of Traffic Certification (or equivalent).

Notes

1.Please complete each section of the application in detail as only information provided by the applicant regarding their work experience and education on the application will be used to determine the applicant's qualifications for the position.

2.Applications that show no employment history, no employment dates, leave number of hours worked per week blank, show duties left blank, or state "see attached resume" will be disqualified, considered incomplete, and will not be reviewed.

3.Applicants selected for hire in Orange County must successfully complete a background check, physical and drug screening prior to start of employment.

4.Please read the entire posting and print a copy for your future reference, as you may wish to refer back to it during the recruitment process.

5.Please ensure that the phone number and email address on your application is accurate, and that it is an email account that you check on a daily basis as we will be using this to contact you for various steps in the hiring process. Should we need to communicate with you, we will only use the email listed on the application. Please check your spam/junk email folders as well as your inbox.

Application Deadline

Posting Date: 4/16/24

Closing Date: 5/1/24

(Posting is subject to close without prior notice)

Salary

$21.85 - $28.41 / Hourly

Salary based on qualifications & policy

Address

Orange County Convention Center - 9800 International Dr, Orlando, FL. 32819

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the close date of the posting. Please submit a cover letter and copies of documents, not originals, to Orange County Human Resources Division, PO Box 1393, Orlando, FL 32801-1393 or fax to (407) 836-0098 (only Veterans' Preference documentation will be accepted by fax). Your cover letter should include the position posting number you are applying for, the title of the position and the last 4 digits of your social security number.

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Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.