Event Technology Analyst II

Description

County Administration is seeking candidates to fill three Event Technology Analyst II positions on the BIO IT team. This team provides customer service to county leadership, the County Board, elected officials and staff by answering questions, addressing problems, and providing technical guidance. These positions will provide technical support for broadcast and conference room systems (hardware and software) for broadcasting public meetings and county events.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.

Location and hours:

These positions are hybrid and will be performed on-site at the Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN 55487, the 625 building at 625 4th Avenue South, Minneapolis, MN 55415, at other Hennepin County buildings, various locations for community events, and remote as job duties require. Typical work hours will be Monday through Friday between 7 a.m. to 5 p.m. Candidates must be available for occasional after hours and weekend hours required to manage technology systems at events. On call hours will also be required for specific time periods, scheduled in advance. While these positions are designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.

About the position types:

These are full-time, benefit earning positions.

These positions are internally classified as an IT Analyst II - Quality Assurance Analyst. Click here to view the job classification specification.

At this time, employees may be eligible to receive an additional cash merit of up to $1,906.94 that can be earned annually based on performance.

In these positions, you will:

• Assist supervisor with research on county's audio and video equipment needs; operate, test and evaluate proposed equipment when needed.

• Develop and document technical specifications that support development, testing and deployment of new technologies and applications.

• Configure and install audio/visual systems, including integrating microphones, video screens, video monitors, sound systems, recording systems, and computers, ensuring connectivity and optimal performance for events and functions such as meetings and presentations.

• Troubleshoot and resolve issues with media systems.

• Conduct quality control analysis during performances and make necessary adjustments to technology.

• Provide public meeting support including troubleshooting and resetting passwords, editing video, correcting timestamps, and collaborating with technical support.

• Support adoption of new tools and processes as they are implemented.

• Develop, implement and interpret information technology policies, procedures and practices related to information systems.

• Provide support to other departments supported by the BIO IT team.

Need to have:

• One of the following:

• Five years or more of IT experience.

• Completion of an approved IT Hennepin County internship and three years or more of IT experience.

• Associate/vocational/technical degree in computer science, management information systems (MIS), information technology or an approved information technology field related to the position and three years or more of IT experience.

• Completion of five college/vocational technical technology courses and three years or more of IT experience.

• Bachelor's degree in an IT field and one year or more of IT experience.

In order to manage broadcast and conference room systems, and technology at community events, the ability to:

• Work afterhours and weekends with sufficient notice for special events as required.

• Perform on-call duties when required and with sufficient notice.

Nice to have:

• Experience providing technical support including equipment set up for high-level/senior leadership meetings and/or events.

• Experience with:

• Modern audio/visual equipment, including production of live broadcasts.

• Power Platform.

• Microsoft 365 applications and platforms and expertise in Teams, SharePoint, Power Apps, Power Automate, Power BI, and Dataverse.

Ability to coordinate appropriate technology for multiple meetings and organize work to meet deadlines and conflicting priorities.Effective communication and customer service skills.

About the department:

Hennepin County Administration leads the Hennepin County organization in carrying out the policies of the Hennepin County Board of Commissioners.

The Operations Business Information Office serves our customers through strong partnerships, advocacy, business competency and technical expertise. Our mission is to be a strategic technical liaison, bridging our customers' business objectives with the county's technology mission.

About Hennepin County:

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (log in as Guest).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this video for application best practices and tips.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.

If you have any questions, please contact:

Roberta Arpinar

Roberta.Arpinar@hennepin.us

#LI

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:

• Meaningful work

• Public service

• Competitive pay

• Work-life balance

• Generous benefits

• Opportunities to grow

• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.

01

These positions are hybrid and will be performed on-site at the Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN 55487, the 625 building at 625 4th Avenue South, Minneapolis, MN 55415, at other Hennepin County buildings, various locations for community events, and remote as job duties require.

Typical work hours will be Monday through Friday between 7 a.m. to 5 p.m. Candidates must be available for occasional after hours and weekend hours required to manage technology systems at events. On call hours will also be required for specific time periods, scheduled in advance.

While these positions are designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

Are you willing and able to meet these requirements?

• Yes

• No

02

Which of the following best describes your education and IT work experiences? Check all that apply.

• I have five years or more of IT experience.

• I have completed an approved IT Hennepin County internship and three years or more of IT experience.

• I have an associate/vocational/technical degree in computer science, management information systems (MIS), information technology or an approved information technology field related to the position and three years or more of IT experience.

• I have completed five college/vocational technical technology courses and three years or more of IT experience.

• I have a bachelor's degree in an IT field and one year or more of IT experience.

• None of the above

03

Describe your education including area(s) of study, school(s) attended, and degree(s)/certification(s) earned. If you do not have completed degree(s)/certificate(s), list 5 or more college/vocational technical courses that you have completed. If you have not completed a degree/certificate/courses, type "None" in the space provided.

04

Describe your information technology experience, referencing jobs and dates listed in your application/resume. If you do not have this experience, type "None" in the space provided.

05

How many years of experience do you have providing technical support including equipment set up for high-level/senior leadership meetings and/or events?

• I do not have this experience

• Less than 1 year

• 1 year or more but less than 2 years

• 2 years or more but less than 3 years

• 3 years or more but less than 4 years

• 4 years or more but less than 5 years

• 5 years or more

06

Describe your experience providing technical support including equipment set up for high-level/senior leadership meetings and/or events, referencing jobs listed in your application/resume. If you do not have this experience, type "None" in the space provided.

07

How many years of experience do you have within the last five years working with modern audio/visual equipment, including production of live broadcasts?

• I do not have this experience

• Less than 1 year

• 1 year or more, but less than 2 years

• 2 years or more, but less than 3 years

• 3 years or more, but less than 4 years

• 4 years or more, but less than 5 years

• 5 years or more

08

Describe your experience working with modern audio/visual equipment, including production of live broadcasts. Include the name of the equipment and the purpose of the broadcast, referencing jobs listed in your application/resume. If you do not have this experience, type "None" in the space provided.

09

Do you have experience with Power Platform?

• Yes

• No

10

Describe your experience with Power Platform, referencing jobs listed in your application/resume. If you do not have this experience, type "None" in the space provided.

11

How many years of experience do you have with Microsoft 365 applications and platforms including Teams, SharePoint, Power Apps, Power Automate, Power BI, and Dataverse.

• I do not have this experience

• Less than 1 year

• 1 year or more, but less than 2 years

• 2 years or more, but less than 3 years

• 3 years or more, but less than 4 years

• 4 years or more, but less than 5 years

• 5 years or more

12

Select the Microsoft 365 applications and platforms you have experience using. Check all that apply.

• Teams

• SharePoint

• Power Apps

• Power Automate

• Power BI

• Dataverse

• Other

• None of the above

13

Provide an example of your experience using each Microsoft 365 application/platform you selected in the previous question, referencing jobs and dates listed in your application/resume. If you do not have this experience, type "None" in the space provided.

14

Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.

• College or university (job board, career services, or instructor)

• Community or nonprofit organization (counselor, job board, etc.)

• Employee or recruiter of Hennepin County

• Friend or family member that is not a Hennepin County employee

• Hennepin County job notification emails

• Indeed.com

• Job fair or networking event

• LinkedIn

• Print advertisement (flyer, postcard, billboard, transit ad, etc.)

• Professional association (job board or email)

• Social media (Facebook, Twitter, Instagram, etc.)

• www.hennepin.jobs or www.governmentjobs.com

• Other

15

For the recruitment source selected above, please provide the specific name of the person, website, or media source.

Required Question

Agency Hennepin County

Address Hennepin County Government Center

300 South Sixth Street

Minneapolis, Minnesota, 55487

Phone 612-348-7855

Website https://www.hennepin.us/jobs