Event Staff - Dekalb

Andy Frain De Kalb , IL 60115

Posted 3 months ago

Provide quality customer service to customers, patrons and employees. Establish working relationships with customers, vendors and employees in fulfilling assigned post orders. Take an active role in assisting customer with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times.

RESPONSIBILITIES/DUTIES:

Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Other duties, not listed below, may also be assigned.

  • The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees; while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!

  • Maintain a working knowledge of all emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.

  • Post orders may include Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services or other.

  • Be diligent and vigilant in safety awareness.

  • Know and understand post orders, revisions, and daily event needs. Know your chain of command.

  • These functions are not limited to these listed and may be expanded upon at any time at the request of the customer.

MINIMUM QUALIFICATIONS:

The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.

  • Minimum of 18 years of age.

  • Clear a criminal background check.

  • High School Diploma and/or equivalent (GED)

Skills/Abilities:

  • Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.

  • Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.

  • Clear and effective oral and written communications skills.

PHYSICAL DEMANDS:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dekalb Monitor

Firstgroup Plc

Posted 1 week ago

VIEW JOBS 9/12/2019 12:00:00 AM 2019-12-11T00:00 Now Hiring Monitor/Aide in DeKalb, IL - $11.50/HR Starting Wage & $500 Sign-On Bonus! At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to-day management, and assists drivers in safe operation of routes. At First Student, we are proud to offer: * $11.50/HR Starting Wage * $500 Sign-On Bonus* * Tremendous Career Advancement Opportunities due to a strong presence across North America * Positive and rewarding work environment Monitor/Aide Responsibilities: * Knows the route and remains alert to monitor the welfare of passengers while in route * Communicates behavior problems and conditions of various stops with the driver * Assists in pre-trip and post-trip inspections of the bus * Assists students in the loading and unloading process * Cooperates and communicates with school personnel, students, and parents * Attends all safety and training meetings * Conducts emergency evacuation from the bus, including use of exiting by emergency door * Opens and closes service doors and moves up and down steps multiple times daily * Cleans the inside of the bus * Assists driver when necessary to safely direct the vehicle backwards Monitor/Aide Required Experience and Skills: * At least 21 years old * Good verbal communication skills * Attention to detail * Early morning availability * Judgement/problem solving skills * Ability to manage high degrees of stress First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! * Conditions May Apply, Offer Ends 8.31.2019 First Student is an Equal Opportunity Employer. Firstgroup Plc De Kalb IL

Event Staff - Dekalb

Andy Frain