Event Services Associate, Case

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Job Title:

Event Services Associate, CASE

Department:

Wexner Center for Arts | Facilities Rentals-JM

The Wexner Center for the Arts is The Ohio State University's multidisciplinary laboratory for contemporary art and culture. Through exhibitions, performances, screenings, educational programs, artist residencies, and publications the Wex serves as a vital forum where artists test ideas and where diverse audiences engage the art and issues of our time.

In its programs, the Wex balances a commitment to experimentation with a critical appreciation of the past. Our work affirms the university's pursuit of civic participation, freedom of expression, and robust dialogue.

DEI Statement: The Wexner Center values diversity and offers a supportive, open, and inclusive community. We encourage candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Event Services Associate, CASE staff are crucial in creating remarkable experiences for our guests. Specific duties of the Event Services Associate, CASE staff will vary based on the event or program, but may include security screening, ticket scanning, ushering guests to seats, answering questions, providing directions, and assisting with accessibility accommodations and other requests, creating remarkable experiences for our guests!

Responsibilities include:

• 50%: Greeting guests as they enter the Mershon Auditorium with a positive and welcoming attitude. Answering questions and advise guests of their options at events. Scan or collect and verify authenticity of tickets on day of program.
• 25%: Remain in position in lobby areas at the beginning, intermission, and end of events. Directing patrons to correct seating areas and assisting with any late seating needs/accommodations.
  
  Support accessibility requests made by patrons. Staff coat check.
• 15%: Assist Program Supervisor and Events Coordinator as needed and/or as directed.
• 10%: Assessing and/or responding to any emergencies and report to Program Supervisor and/or Events Coordinator immediately.

General Requirements: Associates must be 18 years of age or older; able to remain in a designate position which may include standing for several hours; able to communicate clearly and appear approachable; work with a diverse group of people and remain open to the needs of all visitors; possibly work outdoors; and follow written and verbal instructions.

Additional Information:

Career Roadmap

Function: Sales and Customer Service

Sub-Function: Event Services

Career Band: Individual Contributor - Technical

Career Level: Entry

Proposed Salary Range: $13.89/hr-$18.51/hr

Location:

Mershon Auditorium (0055)

Position Type:

Intermittent

Scheduled Hours:

0.2

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site.

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All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.