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Event Service Manager - Doubletree Crystal City

Expired Job

Hilton Worldwide Arlington , VA 22201

Posted 2 months ago

Job Summary

Event Services Managers execute written sales agreement for moderately-sized and moderately-complex events characteristically limited up to 300 cumulative room nights. Maintains liaison between the customer and their representatives and the hotel by directing each department within the hotel as to their specific role in the pre-planning and execution of on-site convention. Maximizes revenues and controls expenses through effective negotiation of services and accurate forecasting. Initiates verbal and written communication with customer and internal team relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Analyzes customers' service and product needs and financial issues of in-house groups; and within parameters authorizes on behalf of the General Manager appropriate resolution of customers' concerns. Interviews, trains, supervises, schedules and evaluates staff.

Welcome to the DoubleTree by Hilton Hotel Washington DC-Crystal City, where you can take in the stunning Washington, DC skyline. Located in the vibrant Crystal City neighborhood of Arlington, VA, you're within minutes of many landmarks including the Washington Monument, United States Capitol and White House. Easily access the nation's capital with our complimentary shuttle service to Pentagon City Metro, Reagan National Airport (DCA), and Fashion Centre Mall.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans


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Event Service Manager - Doubletree Crystal City

Expired Job

Hilton Worldwide