Hilton Worldwide San Diego , CA 92140
An Events Manager with Hilton San Diego Bayfront is responsible for executing written sales agreements for moderately-sized and moderately-complex events and for the successful execution of such events in the hotels continuing effort to deliver outstanding guest service and financial profitability.
With a stunning, downtown waterfront location, the 30-story, AAA Four Diamond Hilton San Diego Bayfront hotel captures the essence of the city's distinctive coastal culture and lifestyle. Admire the sun and sea-inspired design and casually sophisticated ambiance. This San Diego hotel is adjacent to the San Diego Convention Center, across the street from the San Diego Padres' Petco Park, and minutes from San Diego International Airport (SAN). Walk to the Gaslamp Quarter and East Village for dining, world-class shopping, entertainment and recreational venues. The hotel boasts 1190 Room and 165,000 square feet of meeting space!
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of upholding a brands reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
What will I be doing?
As an Events Manager, you would be responsible for executing written sales agreements for moderately-sized and moderately-complex events and for the successful execution of such events in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Execute written sales agreements for moderately-sized and moderately complex events limited to less than 300 cumulative room nights
Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
Partner with operations departments to execute events
Maximize revenues and control expenses through effective negotiation of services and accurate forecasting
Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwides Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.