Event Coordinator

NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA/EHRA permanent positions, including tuition reimbursement at any university in the UNC system, healthcare, vacation, holiday and sick leave, paid parental leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.

Rave! Catering is a department within NC State Dining. The primary purpose of the organizational unit is to provide catering services to students, staff, and faculty on the North Carolina State University campus. NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 165 permanent EHRA and SHRA employees.

Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

For more information about why you should consider working for Campus Enterprises at NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/

Essential Job Duties

This position serves as a catering event coordinator for Rave! Catering. Responsible for coordinating a variety of catered events for campus and ensuring that each event is set up and runs smoothly.

Duties include, but are not limited to,

• Organize all staff, equipment and logistics of events, as well as, the pre-event logistics that include entering data information into the EventMaster software system.

• It is critical to ensure everything that is needed for a particular event is on hand or is ordered in a timely manner to make each occasion successful.

• Professional and friendly customer service is critical for the success of this role and in representing RAVE! catering for the University.

• Supervise the events and follow-up with clients. This position must understand the catering menu and be knowledgeable about menu selections based on the event and setting. It is an expectation for this role to initiate creative ideas for event set up, presentation, and flow.

• Manage and run events that vary from small break services to large plated meals. These events may have no staff to assist or you may be overseeing and supervising many to ensure the success of the event.

Other Responsibilities

• Model the Division's mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.

• Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.

• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols, including Rave! Catering dress code.

• Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to special events.

• Perform other duties as assigned to ensure NC State Dining business needs are met.

Qualifications

Minimum Experience/Education

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Other Required Qualifications

• Able to work in a fast-paced environment.

• Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.

• Must follow written and verbal instructions.

• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.

• Demonstrated excellent organization skills.

• Accurate data entry and timely completion of data entry.

• Excellence in completing all tasks and performance goals.

• Must be able to professionally collaborate with colleagues, and be part of a team environment.

• Requires bending, twisting, pulling and pushing.

• Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.

Preferred Qualifications

• Previous catering sales experience in a restaurant, hotel or conference center, or catering organization.

• This position is responsible for initial contact with customers and must have expert knowledge of Rave! Catering.

• Proficient in the use of computers and have the ability to learn new software programs.

Required License or Certification

• Valid Driver's License required. State vehicle furnished to drive to events or other Campus Enterprises locations.

• ServSafe certification or the ability to obtain within 90 days of employment.

• Certification must be maintained as a condition of employment.

Valid NC Driver's License required Yes Commercial Driver's License Required? No