Event Billing Analyst

Hyatt Moore , OK 73160

Posted 2 weeks ago

We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after one year of service, community involvement, and wellness reimbursement.

The Hyatt Shared Service Center provides accounting and customer support for over 150 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. We were named in the Oklahoman's Top Workplaces for 2016 & 2017. If you are ready for this challenge, we are ready for you!

The purpose of this role is to complete both pre-arrival and post departure billing functions for events within the Hyatt Hotels. The Analyst will be responsible for completing all processes accurately and efficiently, according to Hyatt policies. This role will support multiple hotels, depending on size and seasonality.

Essential Functions

  • Monitor, review and make updates throughout the invoice cycle

  • Collect and post deposits and prepayments for group bookings

  • Meet a variety of deadlines daily and weekly

  • Maintain confidentiality when handling customer information

  • Reprioritize workload and address urgent demands quickly

  • Work well with others at multiple levels within the organization

  • Escalate issues that may negatively impact the customer's experience

  • Exceptional attention to detail

  • Other duties as may be assigned

  • Regular attendance is expected based on schedule and business needs, the schedule for this position requires the following availability, but is not limited to Monday-Friday 7:00 AM- 7:00 PM with weekends as scheduled.

  • Work well with others at a variety of levels within the organization.

Ideal candidate will also possess the following behavior characteristics

  • Ability to collaborate and communicate with a high level of customer service

  • Ability to work inclusively, independently, and without excessive supervision

  • Appreciate and enjoy a diverse work environment

  • Ability to learn new skills, technologies and business processes quickly

  • Adapt to new demands

  • Exhibit exceptional time management and organizational skills

  • Have accurate and efficient data entry skills

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
IT Technical Support Analyst

Magna International Inc.

Posted 4 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 Job IntroductionSUMMARY OF RESPONSIBILITY\r Supports and maintains a high-reliability, high-uptime capability for the mission-critical computerized manufacturing, business, telecommunication and administrative systems of Magna Seating South Carolina.\r Major Responsibilities• Support mission critical Just in Sequence/Time (JIS/JIT) Manufacturing Execution Systems (MES).\r * Ensure LAN/WAN are operational, and monitored properly, escalate LAN/WAN issues promptly.\r * Test and maintain system recovery procedures and disaster recovery plans.\r * Test and maintain documented systems procedures/work instructions – train end users.\r * Support the maintenance and trouble-shooting requirements of information systems.\r * Help determine reasons for equipment failures and advise on corrective and preventive actions to eliminate future safety, quality or downtime issues.\r * Support Communication devices including cell phones, phone system, and 2 way radios.\r * Maintain and support front office systems including: SAP, AutoCAD, Microsoft Office, etc.\r * Participate in internal audits (SOX,TS,ISO).\r * Participates and champions continuous improvement and cost reduction efforts for the department.\r * Liaise with other departments to identify, analyze and resolve IT related problems.\r * Suggest systems, processes, and activities that increase productivity by improving integration of people, materials, equipment and finance.\r * Introduce or recommend changes to work methods, aligned with Mafact and MPS methodology;\r Knowledge and EducationMinimum Qualifications\r * Minimum 3 years' experience in Information Systems with a manufacturing background, preferably in the Tier 1 OEM automotive parts industry;\r * Results oriented, well organized, strong communication and interpersonal skills, multi-tasking, and attentive to details;\r * Ability to communicate effectively and work both independently and well with others;\r * Should possess an in-depth knowledge of the majority and a working knowledge of the remainder of the following technical areas:\r Skills and CompetenciesHARDWARE:\r * Supporting and troubleshooting Desktop Personal Computers and Laptops;\r * Supporting, Management and troubleshooting of Barcode Printers, Network Printers and document scanners;\r * Hand-held devices; bar code scanners, RF tag-readers, card readers;\r * Server administration including clusters and shared arrays.\r * Cabling/Connectivity: Ethernet in twisted pair, fibro, and wireless environments\r \r SOFTWARE\r * Basic Understanding of Enterprise Resource Planning (ERP) systems. Examples: SAP\r * Operating Systems. Examples: Windows 7, 9, 10.\r * Office Automation. Examples: Microsoft Office,\r * In depth knowledge of software security including active directory and 3rd party software.\r \r TELECOMMUNICATION & OTHER:\r * Internet Protocol based;\r * Bar coding, Radio Frequency (RF) tracking. Examples: Intermec, Teklogix, Symbol;\r * Basic understanding of Electronic Data Interchange (EDI). Examples: ANSI X.12, UN/EDIFACT.\r Magna International Inc. Moore OK

Event Billing Analyst