Sky Zone is the world's first indoor trampoline park. We're the inventors of "fun fitness". We provide awesome, healthy, fun for people of all ages. We're also the perfect venue for birthday parties, group outings, field trips, and much more.
The Event Assistant (EA) will schedule and book events. The EA will work to exceed guests' expectations and ensure satisfaction, through the entire event process; including coordination of the check-in process, supervision of the event staff and finalization. The EA will assist in the training of other event staff and perform their functions when necessary. EA will also participate in special events and promotions.
Duties & Responsibilities:
Respond to incoming inquiries, providing all relevant event information
Schedule, book and confirm parties and events.
Input and maintain all event details in POS system
Coordinate with vendors and event staff all details prior, during, and after events.
Greet and check-in groups and parties.
Assist with management of inventory and supplies
Supervise Event Hosts
Deliver exceptional customer service throughout process
Assist with promotion efforts as required by Event Manager
Availability to work nights and weekends
Must be 18 years or older
Minimum one (1) year experience in hospitality industry; events preferred
Basic computer skills necessary (MS Word, Excel and e-mail)
Ability to communicate clearly and effectively
Friendly, energetic, and outgoing
Self-motivated and hard working
Ability to manage stressful and challenging situations
Comfortable working in a dynamic environment.
Excellent time management and prioritization skills
Organized and detail-oriented.
Passionate about providing great customer service
Position type: part-time
Base Wage: $11 per hr.
Sky Zone Trampoline Park