Evening Fulfillment Spec Iii, Main Library

Position Information

Classification Title Library Technical Paraprofessional/Professional FLSA Non-Exempt FTE 1.00 Minimum Qualifications

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

Bachelor's degree in related field OR

Three years of experience working in a library or similar setting.

One or more years of experience supervising or directing the work of others.

Position Summary

The Evening Fulfillment Specialist is responsible to the Circulation and Reserves Manager for ensuring effective operation of the public service desk at the Main Library during evening and weekend hours. This role hires, trains, and supervises10+ student assistants who work in the Circulation/Reserves unit. The Specialist III writes and keeps up-to-date training manuals; handles non-routine problems, and provides specialized services that facilitate access to UGA Libraries resources. This work is completed outside of typical business hours during the evenings and weekends, in the absence of the unit supervisors, necessitating good judgment and creative problem solving.

Knowledge, Skills, Abilities and/or Competencies

• Demonstrated ability to supervise, including training personnel for the performance of routine duties and to plan and organize the work of others.

• Ability to establish and maintain effective working relationships.

• Proven ability to deal tactfully and courteously with library patrons.

• Effective oral and written communication skills;.

• Ability to perform clerical tasks accurately with close attention to detail.

• Ability to handle cash receipts, checks and credit cards.

• Ability to organize and prioritize work activities.

• Knowledge of modern office practices, procedures and equipment.

• Knowledge of word processing and web publishing software (i.e., Microsoft Word and Adobe Acrobat, etc.).

Physical Demands

• Typical for office environment.

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Coordinates all activities at the Circulation desk during the library's evening and weekend hours and in the absence of the unit supervisors by providing direct supervision to all students and staff working at the Circulation desk and by handling all non-routine problems.

• Determines student work priorities and makes daily assignments based on the specific needs of the Access Services Department by conferring with unit supervisors and by assessing the immediate needs of the department.

Percentage of time 20 Duties/Responsibilities

• Develops and maintains a competent and productive staff of 10+ student assistants by managing their hiring, training, scheduling, supervising, evaluating, counseling, coaching, and terminating as needed.

• Prepares student payroll records by updating, verifying, and approving student timesheets.

Percentage of time 25 Duties/Responsibilities

• Provides assistance with specialized services, including collecting payments for fines and fees, issuing various types of borrowers' cards, and placing and lifting holds on both library and university accounts.

• Provides correct and courteous interpretations of and solutions to patron problems concerning policies, procedures and routines relating to the Circulation desk.

• Instructs UGA patrons in the use of GIL Express and communicates with other USG libraries concerning problems that arise with GIL Express.

Percentage of time 20 Duties/Responsibilities

• Manages the Main Library's study carrels by monitoring and maintaining the inventory of keys and patron assignments, preparing routine correspondence, and conducting regular carrel inspections and reporting any issues to the Assistant Department Head.

Percentage of time 10 Duties/Responsibilities

• Assists the Circulation and Reserves Coordinator in the fulfillment of scan on demand requests for materials from the Main Library by receiving, processing, and delivering print materials and the digitization and electronic delivery of requested items to library users.

• Assists with the management of course reserves by processing and maintaining reserve lists as needed.

Percentage of time 20 Duties/Responsibilities

• Recommends changes in current services or the addition of new services by evaluating departmental operations and services to library patrons.

• Participates in library-wide communication by reading, responding to, and initiating information transmitted via GRAPEVINE (the Libraries' listserv) and other communication tools, and appropriate library-wide or departmental meetings and asking questions, seeking clarification, or initiating discussion on library issues.

• Maintains flexibility and awareness of changes and needs in the Access Services Department and organization by assuming similar duties and responsibilities as assigned.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Sara Rountree Recruitment Contact Email srw00262@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you find out about this position at the UGA Libraries?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.