KEEP CALM AND PUT YOUR APRON ON!
Evening Shift & Weekend Dining Shift Lead- Academy Cafeteria
Our Dining Supervisors are directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training of employees in methods of cooking, preparation, plate presentation, portion and cost control and sanitation and cleanliness.
Our Dining Supervisors also direct the daily activities of a single dining service unit and is responsible for the maintenance of established standards for quality and service through analyzing areas for improvement. This position ensures that financial information is reported accurately and in a timely fashion, and coordinates the individual and collective efforts of their staff to meet the goals of our client contracts.
Additional responsibilities of our Dining Supervisors include, but are not limited to:
Training staff and effectively communicating expectations
Monitoring daily performance of staff; complying with established timetables for production and financial reporting; ensuring quality of product and services produced by staff; overseeing sanitation / handling practices of assigned units; complying with established standards and local health department codes
Consistently inspecting areas of assigned responsibility and monitoring standards and making recommendations for change (menu, pricing, staffing levels, etc.)
Supervising staff in a consistently fair manner; maintaining steady productivity through close observation; adjusting daily schedule with personnel changes as necessary to complete essential duties and provide maximum customer service
Consistently taking actions necessary to implement staff promotions, training, and disciplinary action
Monitoring customer service and staffing levels at all assigned locations; making adjustments as necessary to ensure efficient service is provided at all times
Monitoring customer purchases to establish trends; making recommendations for future purchases
Meeting routinely with Company management to communicate needs, exchange information, and to remain current with daily operational task and information
Our successful Dining Supervisors demonstrate a proven track record of success managing employees and activities in a food service or restaurant setting. Computer skills are required to document weekly activity, manage inventory, create signage, and communicate with department heads and other key contacts within the organization. Experience with Excel, Word, and Outlook is necessary.
Additional requirements our Dining Supervisors include:
Demonstrated math, writing, and verbal skills (i.e., ability to calculate recipe extensions or reductions based on customer headcount to serve; ability to calculate cost of goods sold to ensure compliance with budget; ability to calculate wages to ensure compliance with staffing levels)
Interpersonal skills that display: leadership, adaptability, being personable, professionalism, and a "go-getter" attitude
As this is a "hands-on / roll-up-your-sleeves" role, it requires the ability to remain calm under pressure and make decisions that adhere to the overall goals and expectations of the client(s) served for optimum satisfaction
This person is a working manager. They will be supervising 3rd shift employees along with working the grills.
Proven customer service experience / success
Ability to work while excessively walking and standing in a cafeteria environment
Ability to give direction to cafeteria staff while on site in a dynamic and fluid environment
May be required to push heavy loads on a cart as well as lift items weighing up to 50 pounds
Ability to perform a variety of positions as staffing needs demand
Ability to speak clearly and listen attentively to guest and employees
Previous culinary experience, required
Benefits for our Dining Supervisors include:
We offer a great benefits package for our dining center supervisors which includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays.
We offer competitive salaries along with the ability to be promoted as we hire from within as much as possible.
Our service-oriented people are what makes it all happen and the primary reason for our continued growth and outstanding reputation in the field. Our dedication to providing an excellent work environment, led by a team of professionals who are interested in helping you develop your skills, makes us the employer of choice.
Equal Employment Opportunity Employer
We appreciate your interest in Five Star Food Service!
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Five Star Food Service, Inc.