Evening And Weekend Circulation Supervisor

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Job Summary

Colorado Law welcomes applications for the position of Evening and Weekend Circulation Supervisor to provide user-centered customer service and assistance at William A. Wise Law Library! This position works closely with other services partners to ensure consistent service, and collaborates to improve practices as needed. This position supervises student employees and the circulation desk during evening and weekend operational hours. This position operates independently for significant work periods and can flexibly address complex issues within the scope of the Library Circulation Policy.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

The William A. Wise Law Library provides a collaborative environment for faculty and students to access legal resources in all formats, and expertise in using them.

We are an engaged, diverse, and inclusive community of students, faculty, staff, and alumni who help one another succeed. Our selective admissions process keeps our student body small, enabling our faculty, staff, alumni, and community to invest deeply in each student's success. Because we take our responsibility to educate and train future lawyers very seriously, our curriculum, research centers, and experiential learning opportunities are designed to prepare students for success in today's changing legal environment.

What Your Key Responsibilities Will Be

Circulation Desk Customer Service:

• Staff the William A. Wise circulation desk in-person.

• Provide general patron services: circulation, printing, scanning, materials access, (using stacks, microform machines, etc.), and appropriate referrals

• Assist with other library services and routine patron account needs (study rooms, reserves, etc.).

• Resolve common customer service issues and provide appropriate solutions to non-standard patron issues and inquiries.

• Independently use job knowledge to derive solutions to non-standard patron issues and problems.

Library Support Services:

• Monitor and work with Access Services.

• Assist Access Services Librarian to evaluate current library services, procedures, practices, and documentation for improvements and edit accordingly.

• Serves as evening & weekend site liaison for the Assistant Director for Facilities and Operations.

• Stay current with any changes in library procedures.

Weekend and Evening Circulation Supervision:

• Provide on-site support during weekend and evening operational hours, subject to change as per seasonal needs.

• Work closely with the Access Services Librarian to ensure successful student worker scheduling and collaboration.

• Identify potential scheduling challenges with circulation desk coverage and make suggestions for long-term solutions. Independently resolves short-term staffing needs.

• Hire circulation desk student employees.

• Train student personnel in circulation procedures and policies.

• Supervise student personnel during weekend and evening operational hours.

• Work closely with the Access Services Librarian to provide feedback on students and training needs.

Collection Processing and Maintenance:

• Collaborate with the Access Services Librarian to supervise student employees and develop processes in collection management projects.

• Initiate and undertake routine collection management processes within the William A. Wise Law Library.

What You Should Know

• The ability to work on-site in the evenings and weekends is required; remote work is not an option.

• Typical academic year schedule is:

• Wednesday through Friday, from 2:30 PM to 10:30 PM

• Saturday and Sunday, from 3:00 PM to 10:00 PM

• Hours and days may vary based on the summer schedule.

What We Can Offer

The starting salary range for this position is $39,000 - $48,000.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be ambitious. Be resourceful. Be Boulder.

What We Require

• Two years of relevant experience in an occupation related to the work assigned to this position;

OR

• A combination of related education and/or relevant experience in a related occupation.

• Must be a Colorado resident to apply.

What You Will Need

• Excellent customer service and communication skills.

• Ability to advocate and cultivate an environment of diversity, inclusion, and respect.

• Experience working collaboratively with a team, as well as independently.

• Ability to produce work that is consistent and accurate.

• Proficiency in Microsoft Excel and Word.

• Well-developed research skills

• Ability to problem solve.

• Proven attention to detail.

What We Would Like You to Have

• Experience using the circulation module of an integrated library system (ILS).

• Supervisory experience.

Special Instructions

To apply, please submit the following materials:

• A current resume. Must include date ranges and whether full-time or part-time work.

• A cover letter that specifically addresses the job requirements and outlines qualifications.

• DD-214 for veteran applicants:

• Qualified veterans are eligible for veteran preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to HRESmail@colorado.edu or send it via fax at 303-492-4693 and reference the job to which you are applying.

• If using the educational substitution for experience: proof of degree or transcripts.

We may request references at a later time.

Please apply by June 27, 2024 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.

Select here for additional information regarding Classified Staff positions: https://www.colorado.edu/jobs/special-instructions-classified-staff-applicants

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu