Mission Health System, Inc Asheville , NC 28804
Overview and Qualifications
Mission Health's Information Technology department invites you to apply to join the Technical Services Solution Implementation team. Mission Health has been named one of the Top 15 Health Systems in America for an unprecedented sixth time in seven years. The IT division is proud to have earned the Most Wired designation each of the past five years.
The Technology Services team exists to deliver products and services to people who work to save lives and heal the sick every day.
The End User Technology (EUT) Sr. Engineer is instrumental in ensuring that quality products and services are delivered to enable every person to obtain their desired outcome, first without harm, without waste and always with an exceptional experience for each person, family, and team member.To that end, the EUT Sr. Engineer, as a member of the build team, is responsible for implementing solutions to scale, unit-testing the solution, and assisting with documentation efforts. This individual must have the ability to work on multiple complex projects and tasks independently and as part of a project team.
Required Education: Bachelor's Degree in the field of Computer Science, Mathematics, Physics, Software Engineering, Electrical Engineering, or other relevant degree; or equivalent experience
Preferred Education: Bachelor's Degree in the field of Computer Science, Mathematics, Physics, Software Engineering, Electrical Engineering, or other relevant degree
Preferred License: Technical certifications from Cisco, Microsoft or other relevant technologies
Required Experience: 6+ years of proven, qualified and seasoned related work experience in a comparable complex, high tech and fast paced work environment. Strong problem solving and decision making skills.
High understanding of End User platforms and operating systems including Windows 7, Windows 10, Tablets, Apple iOS devices, Printers, Wireless connectivity, Active Directory, SCCM or equivalent, encryption techniques. Experience creating, troubleshooting, and maintaining a single global Microsoft operating system end user computing image, including all necessary device drivers and enterprise software
Experience with virtual desktop infrastructure, Citrix preferred.Windows scripting knowledge and experience using recent versions of Microsoft PowerShell and/or VisualStudioGeneral knowledge of all IT disciplines and technology platforms
Understand concepts of ITIL. Team Player with proven leadership, communication, organizational, and strong interpersonal skills. The role requires significant interaction with many different teams
Self-motivated, with keen attention to detail and excellent judgment skills. Ability to establish new standards for quality, performance or productivity.
Must have excellent writing and communication skills, strong communicator with ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers as needed. Able to integrate and apply feedback in a professional manner. Able to prioritize and drive to results with a high emphasis on quality
Preferred Experience: IT experience in a healthcare environment demonstrating a proven project and process management skill set preferred. Advanced experience with one or more of the following vendors, products and tools; Lenovo, Cisco, Citrix, Ricoh, Symantec, Microsoft, Solarwinds, Splunk, Bomgar, Airwatch
Mission is the region's only not-for-profit, independent community hospital system, Mission Health is fully committed to helping our community Be Well, Get Well and Stay Well. Experience the difference of an Achievers 50 Most Engaged WorkplacesTM employer, nestled in the 18-county region in the lush mountains in and around Asheville.
Our progressive culture highlights and recognizes the strengths of our team members through innovative programs like StandOut. A Total Rewards program goes beyond traditional benefits to include tuition reimbursement, employee discounts, adoption assistance, pet insurance and more. The MyHealthyLifeTM staff wellness program has been recognized as one of the nation's "Best and Brightest in Wellness" for two consecutive years.
To learn more about Mission Health you can view a short video by clicking here.