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Yelospa New York , NY 10022

Posted 2 months ago

YeloSpa NYC is seeking talented, self-motivated and skilled customer focused Esthetician to join our team!

YeloSpa Estheticians are responsible for delivering outstanding customer service while providing high quality skincare services and treatments, accurately and thoroughly, in accordance with YeloSpa's established procedures. Improve and update skills through required training programs and continuing education per the State of New York. Cultivate new guest relationships and ensure retention of existing guests. Estheticians must display the highest level of guest service in strict accordance with YeloSpa's standard operating procedures (SOP's). Continually meets and/or exceeds service and retail goals set by Management.

Beyond our Experience & Qualification Requirements, it is highly important that you resonate with YeloSpas ethos and values. We believe in High Quality, Customization and creating a safe space for holistic Healing and Beauty. As a YeloSpa team member you are passionate about Health and Wellness, always striving to provide the best possible care for each client.

Please familiarize yourself with YeloSpa before applying.

We look forward to hearing from you.


YeloSpa ManagementDuties & Responsibilities:

Adhere to all Standard Operating Procedures (SOP's)

Ensure guests feel valued and welcome when they arrive for their appointments, demonstrating exceptional customer service to exceed guest expectations

Provide a comprehensive guest consultation in accordance with YeloSpa's policy & procedure, emphasizing customization of skincare and product benefits as well as unique features of YeloSpa

Provide thorough, accurate skincare treatments and services to guests, in accordance with YeloSpa's established SOP's

Demonstrate outstanding customer service while being courteous and attentive to guest needs and to ensure customer satisfaction

Consistently meet and/or exceed service and retail objectives set forth by YeloSpa

Emphasize and recommend a home care regimen per YeloSpa's SOP's

Encourage a healthy maintenance program for the guest to receive the optimal benefits of treatments at YeloSpa

Provide a safe and comfortable space to discuss additional treatments and workshops offered by YeloSpa, supporting YeloSpa's mission

Proactively acquire new customers, maintain guest history via YeloSpas Booking System

Participate in YeloSpa's marketing plans to build current guest loyalty and/or attract new guests

Adhere to dress code set by YeloSpa and maintain personal appearance/cleanliness demonstrating optimal health and wellness

Uphold the standards of sanitation and sterilization as directed by law and YeloSpa's policies and procedures

Stock, maintain, and clean treatments rooms according to SOP's

Participate in all required staff meetings

Participate in all in-house instruction, and education/training classes

Assist in all areas of spa operation as requested by management

Participates in promoting self to build business


Required Experience & Qualifications

Current NY State Esthetician License

Minimum High School Diploma

1-2 years Spa Experience preferred

Customer Service and sales experience

Passion for wellness and spa lifestyle

Strong professional presentation, technical ability and relationship building skills

Proficient in all face and body waxing

Weekend availability

2-3 References from prior place of employment


All Yelo Spa team members receive:

Discounted Yelo Spa membership

Team member discounts for Yelo Spa products and services

Generous Incentive program

Competitive Compensation Structure

26-30% Commission on Service Revenue

10% Commission on Retail Revenue

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Expired Job