The Bay Club Company Los Gatos , CA 95033
Posted 1 week ago
Our Mission
The Bay Club Company is much more than a hospitality company.
We provide experiences which celebrate a healthy and vibrant lifestyle.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the "Actions We Live By."
Our Core Values:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.
One Team. One Voice. Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
GENERAL SUMMARY
Esthetician is a provider of safe skin care treatment services to our members and clients. Estheticians are considered experts in their field, entrusted with providing memorable, high quality experiences for our clients.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Skin Care Service
Perform skin care services as outlined in the Spa menu within the service protocol guidelines, time allotments and product usage.
Escort clients to and from the Relaxation Room
Inform reception of in-service alterations (e.g. service additions or upgrades, additional time, etc.)
Cleanliness
Maintain cleanliness standards for all equipment, tools, furnishings, and treatment rooms
Restock and maintain supplies in treatment rooms during each shift in order to have all needed supplies/tools at hand to perform each service at all times
Follow and perform all sterilization routines
Assist in maintaining the cleanliness of the Relaxation Room and prep rooms
Revenue Generation
Recommend skin care treatment add-ons and services for each client, explaining the purpose and benefit of each service and product
Develop and suggest new skin care treatment services and programs; promote spa programs and services with the goal of enhancing member participation
Communication and Relationships
Deliver exceptional service experience to members, guests, and Associates with a goal of retaining clients for repeat business
Keep reception staff informed of your whereabouts during your shift should you leave the spa
Communicate timely and follow up, as appropriate
Active participation in required events, required programs, required meetings and required trainings
OTHER JOB FUNCTIONS
Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays
Maintain cleanliness of Relaxation Room and stock level of items
Assisting with Laundry duties
The Bay Club Company