JOB SUMMARY: The person in this position will be a Case Manager for the Niagara Falls Empire State Poverty Reduction Initiative and will be responsible for working with participants and partner organizations to ensure success of each individual in the program. They will be responsible for exercising considerable initiative and independent judgement in the performance of duties.
Coordinates social and educational services for participants of the Empire State Poverty Reduction Initiative in Niagara Falls
Initiates contact with the client, accurately assesses service needs and follows up
Obtains information to evaluate and to accurately develop plan of action
Possesses well developed interviewing skills
Defines problem areas and demonstrates incumbent's role in plan of action
Makes appropriate referrals and follows up
Takes the initiative where appropriate, such as reach-out advocacy
Maintains a working relationship with community resources for accurate service delivery
Develops other resources as needed
Disseminates information regarding agency purpose
Participates in community affairs which relates to agency programs and goals
Implements agency policy and procedure
Takes leadership role on special agency committees
Meets quantitative expectations established by the agency
Assists in overseeing volunteers, undergraduate/graduate students
Performs other duties as assigned
Comply with the Agency's Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your job duties.
Experience working with individuals with diverse backgrounds and needs
Excellent interpersonal skills with colleagues, community leaders, policymakers, and others
Strong writing, listening, and communication skills
Knowledge of programs and services that exist in community
Excellent time management skills and able to organize and manage large amounts of flies, schedules, and information
Comfortable in a fast-paced environment with multiple cases
Self-directed and able to work without supervision
Demonstrates compassion, patience, empathy, and open-mindedness
EDUCATION: Successful completion of the requirements for a Bachelor's Degree of
Social Work, Counseling, Education or related field from an accredited college or university, or comparable work and educational experience.
EXPERIENCE: Experience in the fields of Social Work, Counseling, Education, Community Services, Social Services, or related field.
Catholic Charities is an equal opportunity employer committed to valuing diversity and practicing inclusion.
Catholic Charities Of Buffalo