Esol Career Development Counselor (In Person/Daytime)

Provide educational and career counseling and case management services to ESOL students in grant-funded, non-credit programs. Support student persistence and achievement of goals, and collaborate with instructors in accordance with ESOL advising curriculum to provide classroom workshops aligned with student needs. Collaborate with assigned case managers, partner agency staff, and other support networks. Support students with development of basic technology skills and troubleshooting, enabling participation in class.

Career Development Counselor should be available at the time classes meet:

• Daytime position (days/times TBD)

• Team meetings Wednesdays 4-5:30 (by Zoom).

• Approaches students through asset-focused lens, noticing the strengths they bring to the program and building on those strengths. Develops strong relationships, trust, and proactive communication with all students on case-load.

• Supports students in achieving strong engagement in class, attendance, and persistence over time through regular follow-up, needs assessment and connection to resources, and communication of program expectations.

• Works closely with partner-agency staff to ensure consistently supportive services for students, and connect to employment and other community needs.

• Provides one-on-one career assessment, development, planning, and career advising services to a diverse population at off-campus adult learning centers.

• Conducts workshops and group advising on career exploration, goal setting, job search, and other career-related topics as needed.

• Collaborates effectively with other career development counselors, ESOL instructors, and other program staff to provide an integrated teaching and advising services to assist adult learners in identifying, planning for, and attaining career and educational goals.

• Works with participants to develop a career plan with pathways to future advancement.

• Uses industry career maps and career pathways into select high-growth industry sectors in providing career services that include using computerized and print resources for exploring careers, identifying relevant training programs, preparing program applications, and seeking financial assistance.

• Collaborates with One-Stop Career Center to promote career-related workshops.

• Makes referrals to appropriate agencies (educational, training, employment, etc.)

• Maintains walk-in resource materials for students and community members.

• Compiles and analyzes appropriate student/community member data for reporting and assessment purposes by Holyoke Community College, Springfield Technical Community College, and our partners.

• Collects student outcome information related to Department of Elementary and Secondary Education Adult Basic Education guidelines, including follow-up data post-exit.

• Provides basic technology trouble-shooting and support to students: use of chromebooks, Zoom, Canvas, HCC email, and class tools (i.e. online textbook supplements).

• If possible, provides support in Haitian Creole, Spanish, Portuguese or another language spoken by students.

• Collaborates with ESOL instructors, other job placement/career development counselors, and program directors as part of a creative team, finding opportunities for further development and continuous improvement of programs.

• Performs other duties as assigned.

REQUIRED:  

• Bachelor's degree in Counseling, Education, Human Resources, or closely related field, or an equivalent combination of education, training, and experience; excellent interpersonal skills; 

• Excellent interpersonal skills; proficiency in Microsoft Word and Excel; 

• Good verbal and written communication skills; 

• Experienced team player with the ability to also work independently; 

• Knowledge of the basic work skills required by employers; 

• Understanding of the barriers faced by low income populations, immigrants and refugees, and adult language learners;

• Ability to work effectively and flexibly with a diverse faculty, staff, and student body;

• Ability to deliver services and instruction in online, hybrid, and in-person formats.

EQUIVALENCY STATEMENT:  Applicants who do not meet the minimum requirements are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

PREFERRED:  

• Bilingual in English and another language spoken by our students; 

• Haitian Creole strongly preferred. (Other language competencies include Spanish or Portuguese.)

• Master's degree in related discipline; 

• Demonstrated outcomes in program recruitment and/or job placement; 

• TESOL experience or certification. TABE CLAS-E or BEST Plus certified.

Part-Time, MCCC Unit position

Compensation:  $32.00/hour; no benefits

Hours:  18.5 hours/week.  Short-term April

• June position, with possible extension into 2024-2025 academic year.

Funding Source:  Grant

• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.

• Pre-Employment Background check, including Criminal History will be conducted for all positions.