NO EXPERIENCE REQUIRED
Are you looking for a Noticeably Better Contact Center? Then keep reading Bed Bath & Beyond has an inbound contact center!
What does that mean? No cold calls! We also believe that Customer Service should be our main focus, so NO sales goals are required for our associates.
Could this get any better? YES! You have free range with your customer, scripting isn't in our vocabulary. We want you to be able to be the amazing person we hired and to showcase all of your talents and abilities.
Now that I have your attention, check out what else we have to offer.
Monthly bonus program
Employee Incentives Program
Brand new benefits suite
Year round associate discount to all Bed Bath & Beyond chain of specialty stores (including buybuy
Baby, Cost Plus World Market, and Harmon Face Values)
Paid Time Off program
Responsibilities & Goals:
Respond to and resolve customer queries through phone and email, quickly and effectively. Educate and empower our customers.
Knowledge is power! Become an expert! Proficiently maneuver systems and engage the customer. Takes pride in attendance and being timely.
High School Diploma or GED Strong computer skills; ability to operate multiple software applications and perform internet searches fluently Effective problem solving skills needed to provide quick solutions for inquiries Possesses empathy, self-control & superior communication skills Coachable and open to constructive feedback
You will love this job because:
You like making things easier for customers and colleagues. If there's a roadblock, you want to smooth it out.
You bring solutions to the table, not just problems (But you aren't afraid to point out what we can improve on). You're a positive person and you know how to look on the bright side. You love learning new ways of doing things. Change is not scary for you!
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
An Equal Opportunity Employer
It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Bed Bath & Beyond