ESD Manager 4 - Workforce Services

The Position

ESD (Employment Security Division) Managers plan, organize, coordinate, and manage the operations and services provided to customers at one or more workforce investment and/or unemployment insurance offices.

ESD Manager IV's supervise subordinate managers and have either 1) regional responsibility for all facets of program implementation and service delivery for multiple large, complex programs comparable to the size, complexity and scope of both unemployment insurance benefit and workforce investment programs, or 2) statewide responsibility for development, implementation and service delivery which includes management of the program's support services for a large, complex program comparable to the unemployment insurance tax contributions program. Under administrative direction of the ESD Deputy Administrator - Workforce, the incumbent will plan, organize, coordinate and manage multiple workforce services, programs and activities associated with the operation of workforce development programs.

The chosen candidate will direct overall service delivery and operations of statewide EmployNV Hubs and ensure division goals are accomplished; develop and revise office policies and procedures; monitor and evaluate office activities to ensure appropriateness and quality of service, program compliance and efficient work flow; resolve complaints in a diplomatic, professional manner; coordinate and integrate operations with other offices, program areas or workforce development partners; recommend, implement and monitor plans for improvement. In addition, the incumbent will delegate authority and responsibility to staff; review and approve work performance standards; write and conduct performance evaluations; review and approve training and performance evaluations; recommend and initiate disciplinary action; represent the agency in grievance proceedings; assess staffing needs and re-assign and provide justification for additional staff; develop and justify budget recommendations for the local offices and submit to division administration; monitor financial resources to ensure compliance with budgetary limits; and approve local office program expenditures over $3,499.99.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. * THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/