ESD (Employment Security Division) Managers plan, organize, coordinate, and manage the operations and services provided to customers at one or more workforce investment and/or unemployment insurance offices.
ESD Manager III's manage unemployment insurance services in a large operations center and supervise subordinate ESD managers, or they manage multiple large, full service workforce investment offices, which provide extensive employer and community outreach services, and supervise subordinate supervisors.
The position is located in Carson City. Under direction of the Deputy Administrator of the Employment Security Division or the Chief of Unemployment Insurance Operations, incumbents plan, organize, coordinate and manage the operations and services provided to customers at the Northern Nevada Telephonic Initial Claims Center; participate in planning and developing service delivery strategies and ensure implementation in accordance with applicable laws, regulations, policies and procedures; supervise subordinate managers, supervisors and professional staff; analyze and evaluate the impact of mandated program changes and make recommendations for successful implementation; facilitate and direct implementation of new programs; allocate staffing resources, training and capital to provide optimal service throughout the program; publish directives regarding goals, program objectives, minimum work standards and work processes to ensure compliance with laws, regulations and requirements; develop and justify budget recommendations and management reports for the unit or teams and submit to division administration; monitor program conformity and timelines; identify and make recommendations to Administration to resolve issues. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration or related field and two years of managerial experience which included supervising a staff of employees providing program services to customers of diverse backgrounds; preparing reports and recommendations; evaluating and revising policies and procedures; implementing new services and procedures; and developing relationships with various stakeholders; OR graduation from high school or equivalent education and four years of managerial experience as described above; OR one year of experience as an ESD Manager II in Nevada State service; OR two years of experience as an ESD Manager I in Nevada State service; OR an equivalent combination of education and experience as described above.
State Of Nevada