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Escrow Operational Loss Manager

Expired Job

US Bank Owensboro , KY 42302

Posted 3 months ago

Responsible for oversight of processes and controls for any Escrow Administration process (tax, insurance, mortgage insurance, escrow analysis) that has exposure to actual or potential financial loss to US Bank. Establishes and administers policies and procedures to ensure risk and actual unnecessary financial losses are limited and/or eliminated. Works closely with Escrow Administration management to ensure that losses do not occur, and when the do, that they are appropriately reviewed for root cause and actions are taken to eliminate future risk.

Job Responsibilities

  • Oversight of high risk process controls & risks associated with operational expense

  • Track and root cause all events resulting in an unnecessary financial loss

  • Identify process changes / controls necessary to eliminate actual operational losses

  • Evaluate exposure for operational loss and ensure existing controls are in place to avoid losses

  • Oversee budget tracking and work with tax & insurance management to minimize budget expense

  • Ensure fees billed to tax & insurance cost centers are accurate

  • Confirm invoices paid by tax & insurance are charged against the accurate cost center and GL

  • Personally manage high risk exposure events such as tax sales and missing / forged loss draft check endorsements

  • Provide weekly and monthly reporting

  • Monthly reporting on realized benefits based on closed actual loss activity

  • Other duties / projects as assigned

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Eight to ten years of experience in mortgage servicing or operations activities

  • Four or more years of supervisory/management experience

Preferred Skills/Experience

  • Advanced knowledge of all aspects of mortgage lending, servicing or operational policies and practices

  • Strong analytical and decision-making skills

  • Good organizational and project management skills

  • Excellent interpersonal, verbal and written communication skills

  • Well-developed knowledge of human resources functions

  • Ability to manage multiple tasks/projects and deadlines simultaneously

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Escrow Operational Loss Manager

Expired Job

US Bank