Escrow Officer

New American Funding Santa Ana , CA 92701

Posted 2 months ago

Position: Escrow Officer

Location: Santa Ana, CA

Position Summary:
The Escrow Officer's role is to be the team lead in that individual Escrow unit he or she is in; to organize the day-to-day work in the unit and to help with problem solving when issues arise.


  • Abstract and clear any and all title (curative) issues on the title product when received from Title; confirm all issues on the title product have been addressed (demands and/or satisfactions are in on all items).

  • Help prepare escrow/loan documents to go to Lender upon receipt of request.

  • Assist with packaging loan documents to go back to Lender and Title after loan documents have been executed

  • When the loan funds, coordinate the recordings with Title.

  • Balance escrow file after the loan has funded/recorded and all charges/payoff figures received from Title.

  • Once wire is received from Title disbursement file assist customers on the phone with questions or problems they may have.

  • Other duties may be assigned


  • Understanding of general concepts and best practices for escrow, title.

  • Ability to interact professionally with a multitude of industry contacts such as realtors, buyers, sellers, loan officers, brokers, etc.

  • Proficient working with escrow/title software such as Streamline or similar systems.

  • Strong attention to detail.

  • Customer service oriented with the ability to work as part of a team.

  • Excellent written and oral communication skills.

  • Ability to work in a fast paced environment.

Desired Education/Experience:

  • Two or more years' experience working as an Escrow Officer.

  • High School diploma or equivalent.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

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Escrow Officer

New American Funding