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Erp/Crm Support Analyst

Expired Job

Robert Half Technology Vancouver , WA 98683

Posted 4 months ago

Robert Half Technology is seeking a ERP/CRM analyst to work for our industry leading client in Vancouver, WA. They just went live with Oracle cloud and are looking for someone to support Oracle EBS within the procurement module. What you will get to do everyday: ? Will work alongside the Master of Data and one other Business Analyst ? Main duty is to take tickets that are escalated from help desk team since they relate to data as well as setting up suppliers ? Current ticketing system is a proprietary one called Heat but moving to ServiceNow in the coming weeks ? End user will log into Oracle and create a ticket through that ? Will be some desktop support if needed ? Currently backlogged 75 tickets and that?s the main need for an additional person ? Take in about 15-20 data tickets each day mainly due to the recent go live


Requirements

Requirements: ? 2+ years' experience with Oracle EBS or SAP ? Experience setting up suppliers in ERP/CRM software ? End-user support experience

Employment Type: Consulting


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Erp/Crm Support Analyst

Expired Job

Robert Half Technology