The University Of Kansas Hospital Shawnee Mission , KS 66219
The University of Kansas Health System in Kansas City is an elite academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education. Our physicians are researchers and educators pushing the boundaries of medical knowledge. Their major breakthroughs lead to the life-changing treatments and technologies of the future.
Our hospital has a national reputation for doing things right, and we are rated among the country's top hospitals in quality and the patient experience. With each step we take to become the nation's best, we establish ourselves as a healthcare destination. People from throughout the region and across the country turn to us to receive uncommon, specialized care for complex conditions. All of this is possible because of the dedication and commitment of the people who work here and our steadfast focus on caring for the patient. We invite you to join us as we continue to advance the power of academic medicine.
Position Summary/Career Interest
Are you a problem solver? Do you love overcoming obstacles and challenging tasks? Do you take the initiative to do what it takes to get the job done? You should take a look at this new opportunity within our growing Enterprise Resource Planning Administration team. You will be the interface between Information Technology and the Human Resources, Payroll, Accounting and Supply Chain business groups. Standardizing, streamlining and integrating business processes and systems across these groups is vital to running a large hospital in a cost-effective, secure and safe way. You will work with a small team who are committed to work closely and care for each other in our quest to deliver the best patient care.
As an administrator of the ERP systems, you will handle all things related to the technical infrastructure that drives the Human Resources, Payroll, Accounting and Supply Chain applications. While we currently utilize Lawson, you will have the opportunity to work on the project team tasked with selecting and implementing a new system, along with a project taking our Accounts Payable team into a paperless environment. Responsibilities include:
Serves as a Tier 2 support, triaging tickets every day (we use Remedy Ticketing System), working with end-users over the phone, via email and in-person to resolve issues.
Responsible for providing support, maintenance and fixing breaks within Lawson and integrations with other systems such as iCIMS and Kronos.
Plans and schedules system upgrades and updates, including coordination with other teams, vendors, users, interfaces and other systems.
Documents the technical configuration, contacts and functionality, contributing common troubleshooting tips and maintaining relevant training materials.
Architects, designs and implements fully automated role-based access solutions for system security pertaining to access management, regulatory compliance, system architecture, disaster recovery, vendor management and operational users to support the security and integrity of organizational data.
Be the Lawson/Landmark authority for design, interfacing, end-user workflow and end-to-end system knowledge, working closely with vendors to maintain working relationships and system support.
Perform analysis for new system support requests, using technical and functional knowledge to craft implementation plans, assist in the design and equipment required for the implementation of new systems and function as the project coordinator.
Works with operational teams to ascertain business needs and capture requirements for reporting solutions. Utilizes knowledge of SQL to design structure and deliver reports via SQL Server Reporting Services. Also maintains a custom schema and set of tables, views and stored procedures that drive our proprietary solutions.
Bachelor's Degree in Information Systems or a related field or equivalent work experience (2:1 in a related field).
At least 5 years of related work experience, preferably within IT, HRIS, Payroll, Accounting or Supply Chain Management.
Intermediate to Advanced PC skills, especially MS Excel and databases.
Superb communication skills including the ability to listen well, show a positive attitude and modify tone and delivery to effectively meet the needs of the customer.
Ability to read, write and speak English fluently.