ERP Functional Analyst (D365 - Supply Chain Management)

Company Overview:

We are passionate about our employees. We strive to create an environment that is stimulating and motivating and a culture that fosters mutual respect, teamwork, and career development. Come join the Keystone team so we can build your career together!

In addition to competitive starting salaries, we offer a wide variety of competitive benefits, perks and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Please visit our website at www.keystoneind.com to learn more about Keystone Industries and career opportunities.

Position Details:

• Title: ERP Functional Analyst (D365 - Supply Chain Management)
• Schedule: 8:30 am

• 5:00 pm, M-F

• Location: Gibbstown, NJ (08027) - this position requires onsite presence with a hybrid option. (1 day/week after 90 days).

Position Overview:

We are seeking an experienced ERP Functional Analyst to join our mid-sized manufacturing company. The ERP Functional Analyst will focus on Supply Chain Management (SCM) and is responsible for managing Global ERP Systems with multiple locations in the US, Europe and other satellite offices. This includes the current D365 FO Ecosystem with all its third-party tools. The ERP Functional Analyst will also help with global D365 projects primarily in a techno-functional role. Responsibilities include designing, developing, customizing, and integrating solutions and support the Microsoft Dynamics 365 platform. Reporting to the ERP Manager, this individual will collaborate with cross-functional teams to understand business requirements, analyze technical feasibility, and implement effective solutions to enhance our organization's operations.

Essential Functions:

• Work with internal stakeholders to understand the functional & technical requirements; scope out modifications and custom development.

• Identify areas of business where D365 can be better utilized.

• Manage D365 & AX support activities:

• All aspects of D365 Applications, environments, and all add-on applications

• Oversees multiple international D365 partners and D365 add-on partners

• Prioritize D365 needs that arise from business using internal D365 team and leveraging external partners and consultants as necessary

• Testing and quality assurance: Collaborate with functional consultants and business users to conduct unit testing, system testing, and integration testing to ensure the quality and reliability of developed solutions.

• Test and upgrade D365 FO to newer versions.

• Maintenance and support: Provide ongoing maintenance, support, and enhancements for existing Dynamics 365 F&O solutions, addressing user requests and resolving issues in a timely manner.

• Provides support with incident response, problem resolution, disaster recovery and support tickets.

• Act as an in-house Functional Support point-of-contact for our internal ERP system.

• Performs data migrations to Dynamics 365.

• Maintain integrations to third party applications, for example TrueCommerce for EDI, Avalara etc.

• Maintain F&O environments

• UAT and Production.

• Document Changes in D365.

• Identify Service Packs Needed and when they should be implemented.

• Institute Change Control practices.

• Set Keystone guidelines and best practices, to promote a healthy and stable D365 (& legacy AX2009) Ecosystem.

• Other duties and projects as requested.

Qualifications:

• Minimum 5 years of D365 Functional experience with an overall functional understanding of D365.

• Demonstrated "hands-on" D365 functional understanding.

• Previous Experience in a lead consultant role.

• Strong understanding of Dynamics 365 F&O/SCM architecture, data models, and security models as well a general data base design.

• Experience participating in Work Scoping & Estimation.

• Familiarity with integration patterns and technologies, such as Data Entities, OData, API integration, and Microsoft Azure integration services.

• Demonstrated Project management skills; proven ability to execute projects independently and parallel with minimal supervision.

• Ability to successfully work on multiple projects simultaneously.

• High attention to detail and committed to a high level of accuracy.

• Highly organized with excellent time management skills.

• Travel to remote sites when required.

• Availability to be on call to provide support services during off hours as needed.

Critical Soft Skills:

• Excellent customer service skills: Ability to communicate effectively and empathetically with end-users, understand their needs, and provide timely and efficient solutions.

• Teamwork: Ability to collaborate and work well within a closely knit team of IT professionals, sharing knowledge, and providing support to achieve common goals.

• Problem-solving: Strong analytical and problem-solving skills to identify and resolve complex technical issues in a timely manner.

• Adaptability: Ability to quickly learn and adapt to new technologies, processes, and tools to keep pace with evolving IT requirements.

• Communication: Strong verbal and written communication skills to effectively convey technical information to both technical and non-technical stakeholders.

• Time management: Excellent organizational and time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

• Attention to detail: Strong attention to detail to ensure accuracy and quality in infrastructure management, documentation, and troubleshooting.

• Critical thinking: Ability to analyze situations, evaluate options, and make sound decisions based on a thorough understanding of the infrastructure and business requirements.

• Professionalism: Demonstrated professionalism and integrity in handling sensitive information, maintaining confidentiality, and adhering to ethical standards.

• Ability to lead, motivate and develop a team

• Ability to effectively communicate with employees - engage and motivate, enhancing performance

Desired Skills:

• Previous experience working in manufacturing environment.

• Convert functional requirements to technical specifications and design documents.

• X++ expertise.

• Technical Design, develop, validate and support enhancements, customizations, reports, and integrations for D365 F&O & add-on's. This includes developing new functionalities, customizing existing modules, and extending the platform's capabilities through code development.

• Develops customized Dynamics 365 solutions, configures and administers D365 F&O integrations and data management.

• Experience with .NET, C#, Visual Studio, Azure DevOps, JavaScript, HTML, SSRS, SSIS, and SQL.

• Experience with migrating from AX.

Education/Certifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Master's Degree preferred.

• Business Process or IT specific certifications a plus.

Safety:

• Complies with all safety regulations; always maintains a safe work environment.

• Adheres to always wearing the proper PPE/Safety equipment.

• Understands and complies with all written safety, health, and environmental procedures.

• Attends all required scheduled Health, Safety and Environmental training sessions.

• Participates in required Health, Safety and Environmental initiatives and programs.

• Perform required administrative functions related to Health, Safety and Environmental functions such as completing forms, checklists, and log sheets.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical Demands: Employee is required to walk for extended periods of time; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop; bend; kneel and climb. The employee must regularly lift and move up to 50 pounds, frequently lift/move up to 50 pounds.

• Work Environment: This position requires one to mainly work both in an office environment; intermittently in a warehouse, production, or lab environment. Safety gear is required when working in certain areas of facilities.

Benefits/Perks:

• Medical, RX, Dental, and Vision Plans

• Company-sponsored Life Insurance

• Flexible Spending Account (FSA) - Medical, Dependent Care, & Commuter

• 401K Plan with Employer Contribution

• Voluntary Term Life/AD&D Insurance, Short-Term and Long-Term Disability

• Accident and Critical Illness Insurance

• Pet Insurance

• Employee Assistance Program (EAP)

• Tuition Assistance Program

• Weekly Pay

• Paid Holidays

• Employee Referral Bonus Program

• Company social events throughout the year including tickets to sports events and concerts

• Free Lunch Daily (Gibbstown)

• On-site free Fitness Center with personal trainer (Gibbstown)