Job Description: This position is in support of the Navy Supply Systems Command's (NAVSUP) ERP Business Office.
The Naval Supply Systems Command (NAVSUP) Business Systems Center (BSC) requires contractor support services (CSS) to provide Program, Functional, Solutions Integration (SI), Organizational Change Management (OCM), and knowledge transfer support for the ongoing sustainment of the Navy ERP program in support of NAVSUP end users and stakeholders. The Navy and NAVSUP have implemented a SAP software based solution known as Navy ERP which was implemented through 2014, and is currently in sustainment.
In order to sustain the solution, NAVSUP BSC requires CSS personnel who are experienced in Navy Supply, supply business processes, SAP functional module expertise, and in Navy ERP functional modules to assist in organizational change. This includes Navy Supply subject matter experts (SMEs), business process support, defect analysis, change request or Engineering Change Proposal (ECP) development, functional integration support, legacy system support, error resolution and analysis, data validation, reporting and metrics support, and data warehouse expertise.
Prime responsibilities include:
Provide in-depth analysis and recommended design of Navy ERP workflows and business processes to achieve more efficient operations. Provide recommendations to adapt improved processes across the government workforce.
Recommending organizational change strategies and tactical plans to meet the needs of users and stakeholders.
Providing management, direction, administration or analysis of organizational change processes including user management and training of user personnel.
Representing functional supply requirements in the design, development, implementation and modification of automated information systems.
Analyzing, developing, evaluating, or promoting improvements in policies, plans, methods, procedures, systems or techniques of a supply program.
Conducting user surveys to assess the maturity of the solution and user/stakeholder buy-in.
Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated positions.
This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.
Required Skills Bachelor's degree and/or 5 years of equivalent experience in organizational change and business Process Re-engineering activities.Knowledge, experience, and functional expertise in Navy ERP and the Navy supply system, including functional knowledge/subject matter expertise (SME), business process support, legacy system support, error resolution and analysis, data validation, reporting and metrics support, and data warehousing support. Experience in business process reengineering as it relates to Navy supply processes.
Must be able to work independently, have excellent written and verbal skills. Excellent interpersonal skills. Maintain a professional relationship with client, team members, and external agencies/organizations. Expertise in establishing project plans for the Navy enterprise, individual tasks and any external organizations that may be required to complete the project.Must be clearable to Secret level.
Employment Type Full time
Career Level Mid Career
Job ID 52546417
Company Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients.
We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees.
At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team.
Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
Functional AreaEnterprise Architecture
DepartmentSerco's Federal Services business unit provides services in the areas of business processing, case management, intelligence, logistics, personnel readiness, acquisition and program management, modeling, and simulation and training to Defense and Federal Civilian agencies. We understand the often complex regulatory and security requirements of executing government programs and we stand up programs quickly, assembling and training highly qualified teams, and delivering to well-defined service level metrics.