Ritchie Bros. is a global leader in asset management and disposition, selling billions of dollars of heavy equipment each year. We help thousands of people around the world appraise, sell, inspect, buy, refurbish, ship and finance heavy equipment every month. Join a growing global company that offers endless career and learning opportunities with a work culture like no other.
We're looking for a Equipment Manager in North East, Maryland.
What we offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there are endless opportunities to advance your career we've proven this throughout our 50 years in business. And, we'll help you achieve your own career goals. Here's how:
Competitive salary bonus.
Comprehensive health benefits plan.
401(K) and an Employee Share Plan (both with company match).
Training and tuition reimbursement opportunities.
The Equipment Manager is responsible for managing, monitoring, maintaining and enforcing the auction site's Detailed Equipment Information (DEI) Program standards, procedures, best practices and guidelines.
In this role you'll:
Ensure equipment inventory control systems and equipment data collection processes are in place at the auction site, including temporary offsite sale locations (e.g. inspections, photos, insurance and re-consignments, etc).
Assume full accountability for DEI quality control (e.g. equipment photographs and descriptions, etc).
Effectively manage and coach DEI team, including setting performance objectives and conducting annual performance reviews.
Assist the Training Department with developing and delivering related training / certification programs to employees as required.
Oversee the auction site's customer service levels surrounding DEI, including addressing and resolving escalated customer inquiries and issues.
Monitor key performance indicators and generate detailed reports on key DEI operational areas.
Recommend best practices to improve DEI efficiency and effectiveness.
Oversee development of sale advertising materials (e.g. brochures).
Manage all DEI related equipment documentation.
Promote a culture where the health and safety of our employees and customers is top priority for all.
Assist the Sales team with appraisals and write-ups in the field between peak periods.
Assist DEI team during peak periods as necessary.
Perform other related duties as assigned by the Regional Operations Manager and the Program Manager, Inventory Information.
Here's what you'll bring:
You have at least 5 years experience in equipment management (inspections, inventory and appraisals) and/or inventory control management, preferably in the auction or heavy equipment business.
You also have at least 3 years experience supervising and leading a team of staff. Proven strong leadership and coaching skills are required for this role.
A university degree or college degree in the field of Business Management or a related technical field would be ideal but is not required.
Project Management certification is an asset.
Quality Assurance experience is an asset.
Solid proficiency level using current MS Office Suite products (Word, Excel, PowerPoint).
Proven ability to effectively interface with Sales and Operational teams, as well as customers. You must have a strong customer service orientation.
Strong written, spoken, listening, and interpersonal communication skills in English.
Fluency in English (oral & written) is a must. Ability to speak other additional languages would be considered an asset.
You must be process-oriented, hands-on and ready to roll up your sleeves to succeed in this role.
Excellent organizational skills, you're the type that leaves no detail unattended.
Strong analytical and problem solving skills. Demonstrated ability to identify issues, develop solutions and drive resolution.
You thrive on achieving results without ever sacrificing integrity.
Highly motivated, goal-oriented and self directed.
Ability to think quickly and make decisions on your feet.
Excellent time management skills, the ability to multi-task multiple projects and initiatives effectively and prioritize work are essential.
Highly capable of meeting strict deadlines in a high-pressure, ever-changing environment. You must also have the ability to adapt to shifting priorities, demands and timelines.
Experience working independently and collaboratively in a team-oriented environment. You thrive working as part of a team and pitch-in wherever needed.
You have a strong work ethic without sacrificing your sense of humor or your ability to have fun on the job.
This job will require you to:
Have a valid, clean driver's license.
Climb on and off large equipment and trucks.
Work both indoors and outdoors year-round.
Work regular overtime, including weekend hours at the auction sales.
You can expect to work extra hours for two weeks prior to each sale, during each sale, and for one week after each sale.
Travel to other auction sites if necessary.
To get an idea of what our auctions are like, you can check out some auction videos on YouTube right here: http://bit.ly/KKL9Fz.
Please apply early so that you don't miss out on this opportunity. This posting will close as soon as a competitive candidate pool is identified.
Want to learn more about the company? Visit our Career site, LinkedIn or connect with us today through Facebook.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls please.