Equipment Knowledge Management Specialist
New Orleans, LA, Baltimore/Washington D.C.
Intralox LLC, a leader in conveyance technology, is looking for a Knowledge Management Specialist for our Equipment business line.
Intralox offers an unparalleled opportunity for those who want to work for an established, global, yet consistently growing company, with opportunities for continuous improvement and career advancement. The Equipment business is rapidly growing division of the company that designs, manufactures and installs automation equipment used across logistics, food, packaging and other industries.
We are seeking a knowledge management specialist to help implement effective knowledge management practices using tools and systems deployed in other aspects of the Intralox enterprise. This individual should be self-managed, organized, an excellent communicator, and facilitator of teams. This will involve developing principles, process and templates; project managing the migration of assets to platforms such as SharePoint; administering the system; and encouraging adoption and usage.
This will report the equipment platform manager and should be based in either New Orleans, LA or Baltimore, MD
Serve as the central point of contact for all equipment knowledge management and related topics
Establish user guidelines and best practices.
Develop templates and tools
Identify training needs and perform user training.
Recommend best practices and processes
Build relationships with user groups; understand their functions, needs and opportunities.
Project manage the migration of different information or knowledge assets to platforms such as SharePoint.
Provider support to users
Administer the systems; input data
Collaborate with team/department leads to encourage adoption and usage
Develop processes to ensure content remains up to date.
Bachelors degree from an accredited University is required.
Minimum 3 years of experience in a similar role.
Expert in knowledge management best practices and tools
Project management skills
Experience in creating and improving processes
Self-directed; proven track record of proactivity and taking initiative to solve problems
Ability to self-teach and seek out other resources to create solutions in undefined areas
Strong organizational skills and attention to detail
Facilitation skills are a plus
Ability to work well with others and comfortable with asking questions
Proficiency with Microsoft Office & SharePoint; comfort with technology